Hiring II Patron Delight Officer II Kochi

JOB DESCRIPTION

Job Title: PATRON DELIGHT OFFICER
GENERAL PURPOSE OF THE POSITION

The purpose of this post is to handle a team of front liners. Accountable for issuing floats & handle cash, Interaction with the IT team for POS machines backup.

JOB FUNCTIONS

1 Responsible for leading a team of 7-10 employees.

2 Accountable for issuing floats & handling cash in starting & end of his shift respectively

3 Should be intellectual enough to inspire his team & for giving them a backup support for doing
suggestive selling to increase the revenue of the Cinema.

4 Responsible for interacting with the technical team to have the proper machine backup in Canteen area.

5 Interacts with IT team on regular bases to have proper POS machines backup in Canteen & Box Office area & for proper server functioning.

6 Responsible that his team should be well groomed.

7 Interacts with customer basic grievance and in case of situation out of the control inform the
same to immediate supervisor.

8 Responsible for pilferage during the shift.

9 Responsible for area been designated to be maintained with proper hygiene and sanitization process.

10 Responsible for any equipment damage during his operation hours due to miss handling by his team.

11 Responsible to make sure all safety related guidelines are been followed and monitored in regular interval.

Age:
22-25 Years

EDUCATION:

Must be a graduate.
Hotels and Restaurant Background,
Diploma holder in Hotel Management/IHM.
Hotels and Restaurant Background,


EXPERIENCE:

Hotel/Restaurants/Service year of experience in Entertainment or Industry in Operations.
Hospitality Industry.