Patron Delight Officer

1 Responsible for leading a team of 7 10 employees.

2 Accountable for issuing floats & handling cash in starting & end of his shift respectively

3 Should be intellectual enough to inspire his team & for giving them a backup support for doing suggestive selling to increase the revenue of the Cinema.

4 Responsible for interacting with the technical team to have the proper machine backup in Canteen area.

5 Interacts with IT team on regular bases to have proper POS machines backup in Canteen & Box Office area & for proper server functioning.

6 Responsible that his team should be well groomed.

7 Interacts with customer basic grievance and in case of situation out of the control inform the same to immediate supervisor.

8 Responsible for pilferage during the shift.

9 Responsible for area been designated to be maintained with proper hygiene and sanitization process.

10 Responsible for any equipment damage during his operation hours due to miss handling by his team.

11 Responsible to make sure all safety related guidelines are been followed and monitored in regular interval.