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9 Cimmons Jobs
Customer Care Associates
Cimmons
posted 8d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Cimmons is looking for Customer Care Associates to join our dynamic team and embark on a rewarding career journey.
- Answer and respond to customer inquiries in a professional and courteous manner
- Provide accurate and timely information to customers while maintaining confidentiality and adhering to company policies and procedures
- Identify and assess customer needs and recommend suitable products or services to address their requirements
- Maintain customer records and track interactions in the companys database
- Coordinate with internal teams to resolve customer concerns and issues in a timely and efficient manner
- Manage and resolve customer complaints by following established protocols and procedures
- Meet customer care team targets and objectives
- Continuously develop and maintain knowledge of company products, services, and procedures
- Strong communication skills, both verbal and written
Employment Type: Full Time, Permanent
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What people at Cimmons are saying
Customer Care Associate salary at Cimmons
reported by
2
employees
₹1.8
L/yr - ₹2.3
L/yr
15%
less
than the average Customer Care Associate Salary in India
View more details
What Cimmons employees are saying about work life
based on 10 employees
Strict timing
Within city
Day Shift
Cimmons Benefits
View more benefits
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