AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Premium Employer
i
This company page is being actively managed by
Cigna Health Insurance Team. If you also belong to the team, you
can get access from
here
Cigna Health Insurance
Compare
All Filters
305 Cigna Health Insurance Jobs
Customer Service Supervisor
Cigna Health Insurance
posted 6mon ago
Job Role Insights
Key skills for the job
Job Description
- Managing, leading, and mentoring a team of Customer Service Representatives to deliver exceptional service and meet operational KPIs.
- Attending any escalations calls and meetings.
- Proactively identifying opportunities for process improvement and innovation.
- Ensuring productivity, quality, and customer satisfaction targets are consistently met.
- Providing coaching, mentoring, and support to team members for skill development and performance enhancement.
- Maintaining strong employee engagement through day-to-day involvement, motivation, conflict resolution, and training.
- Implementing new initiatives and measuring their impact in coordination with the Management Team.
- Serving as a single point of contact (SPOC) for specific clients/accounts, if required. - Representing the organization during client visits, stakeholder meetings, and strategic partner interactions.
About The Cigna Group
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
Read full job descriptionPrepare for Customer Service Supervisor roles with real interview advice
What people at Cigna Health Insurance are saying
Cigna Health Insurance Benefits
Submitted by Company
Insurance Coverage Empowering Productivity Balancing Life Food and Travel Building Our Team Together Investing in Your Growth
Submitted by Employees
View more benefits 
Compare Cigna Health Insurance with
Udaan
Compare
Swiggy
Compare
BlackBuck
Compare
Ninjacart
Compare
Meesho
Compare
Paisabazaar.com
Compare
Zepto
Compare
Tata 1mg
Compare
Digit Insurance
Compare
Wheelseye Technology
Compare
Urban Company
Compare
PharmEasy
Compare
Stanza Living
Compare
Uber
Compare
Pristyn Care
Compare
Zetwerk
Compare
Dunzo
Compare
Porter
Compare
ShareChat
Compare
Moglix
Compare
Similar Jobs for you
Administrative Services Associate Representative
2-6 Yrs
Bangalore / Bengaluru
Share an Interview