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Technical Lead
Chubb
posted 4hr ago
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Flexible timing
Key skills for the job
Job Description
- Develop customizations/modifications to the PeopleSoft application including online transaction processing, batch/interface processing, queries, and reports. Maintain and support PeopleSoft functionality and customizations and migrate changes across environments. Bring innovation & out of box solutions to complex business requirements
- Analyze customer requests and recommend, design, and create solutions using delivered PeopleSoft features and functionality. Create customizations and develop new business processes (bolt-on) in PeopleSoft if needed
- Design and develop interfaces/integrations between PeopleSoft and other new and existing systems, both internal and external. Streamlining existing customizations.
- Troubleshoot operational and application issues and implement appropriate solutions
- Must be able to perform all levels of support of PeopleSoft in described areas to include understanding error messages, know how to identify data errors, and understand common processing errors
- Uses clear, direct language when describing workflows and procedures; avoids overusing technical terms or company jargon; uses outlines to clarify the sequence of tasks and diagrams or charts to provide a visual picture of the process.
- Experience with debugging and troubleshooting
- Experience in writing Technical/Functional Design documents
- Ability to multi-task between projects and applications and to manage multiple priorities, while meeting deadlines
- Ability to keep abreast of technology trends; learn new skills and technologies; and lead the adoption of best practices.
- Experience working with customers on business analysis, assessment of new functionality and requirements development.
- Ability to build relationships and collaborate with technology teams across the organization.
- Changes approach or method to best fit the situation; considers target audiences for messages and adjusts presentation to accommodate audience familiarity with the topic, amount of detail to ensure understanding, sensitivity of the information, and degree of urgency involved
- Demonstrates patience and self-control under difficult or adverse circumstances; handles stress well.
- Acts as a liaison to internal and/or external groups to ensure the sharing/exchanging of information required for organizational effectiveness.
- Probes for more information when appropriate; asks pointed questions of customers and others to uncover critical issues and concerns; restates ideas to confirm understanding.
- Demonstrate intimate knowledge, understanding and application of the impact that information systems have on the efficiency and effectiveness of the company.
- Collaborate with co-workers, functional analysts, and customers to refine business requirements and design & deliver solutions
- Identifies potential benefits in seemingly negative situations and emphasizes these when developing solutions; uses problem situations and their solutions to improve work processes.
- Creates opportunities for clients to articulate, clarify, and prioritize their needs and issues.
- Reacts well under pressure; controls emotions in pressure situations; takes time to calm down and gain perspective before taking an action; considers several methods of responding, then selects the best one.
- Has strong root cause analysis and trouble shooting skills.
- Conduct detailed analysis with limited instructions and guidance. Focus on identifying the key problem before embarking on a solution; correctly identify the true problem versus one or more symptoms.
- Must have proven, strong skills using SQR, SQL to review data to assist in problem solving.
- Must be proficient with Oracle Application Designer to review SQL & PeopleCode to aid in trouble shooting issues.
- Assess environment and identify areas for improvement; suggest solutions.
- Facilitate the process of gathering and documenting user/project requirements; Build functional/technical system specifications
- Responsible for providing expertise and best practice recommendations to operations staff.
- Must have strong functional knowledge of PS Financial Modules as well as the business processes that are required for each.
- Responsible for creating systems test plans and then ultimately performing systems testing for assigned change requests.
- Use knowledge of industry best practices and previous experience to recommend technological and business process changes to improve services and solve long-term problems in a way that aligns with the companys and teams strategic objectives
- Act as the Subject Matter Expert on PeopleSoft Financials
- Represent the business with Corporate IT departments PeopleSoft development team, attend prioritization meetings
- Coordinate activities in Software Development Lifecycle, specifically Analysis, Design, Configuration and Testing
- Clearly and completely summarize & document system requirements
- Support and coordinate System Integration Testing, User Acceptance Testing, and associated activities such by planning and documenting business test scenarios and quality assurance methodologies
- Test system design and functionality against business requirements, and drive issue research and resolution
- Support and coordinate Issue Management events from identification through resolution
- Understands and supports change control/migration control
- Experience in project management would be beneficial.
- Experience with Exadata and performance management a plus
- Knowledge/Experience with informatic and autosys a plus
Qualifications:
- A minimum of 5-10 years of experience as a PeopleSoft developer/analyst, which includes direct programming experience and experience conducting business analysis with technical and non-technical staff
- A minimum of 5-10 years years of experience as a developer/analyst supporting multiple PeopleSoft modules
- In-depth knowledge of PeopleSoft architecture and data flow
- In-depth experience developing in People Tools, including Application Designer, Application Engine, PeopleCode, and Application Packages
- In-depth knowledge of SQR and SQL
- In-depth knowledge of debugging and tracing PeopleSoft sessions
- Have Application Designer, People Code, Application Engine, Component Interface, SQR, Workflow, Oracle SQL, Component Interface, Integration Broker and File layout experience.
- Have experience on software development methodology and quality processes, working in various projects adhering to phases of software development life cycle, which includes system study, analysis, design, development, unit testing, system testing, UAT testing and production cutover.
- Technical expertise, capable of prioritizing and tracking activities effectively to meet commitments, proactive, self-learning and capable of learning new technologies/applications fast.
- Have preparation of unit test cases, test logs and per review of deliverable experience/skills.
- Strong analytical, communication and troubleshooting skills.
Education:
- Bachelor s degree in Computer Science, Information Systems, or other related fields
Employment Type: Full Time, Permanent
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34%
21%
15%
9%
6%
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What people at Chubb are saying
Rating based on 21 Technical Lead
reviews
Anonymous · Software Development
in Bengaluru
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Read 21 reviewsTechnical Lead salary at Chubb
reported by
179
employees
with 9-15
years exp.
₹16.1
L/yr - ₹46
L/yr
73%
more
than the average Technical Lead Salary in India
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What Chubb employees are saying about work life
based on 159 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Chubb Benefits
Submitted by Company
Health and Welfare Benefits Insurance Benefits Upskilling Benefits Savings and Investment plans
Submitted by Employees
Work From Home 
Free Food 
Health Insurance 
Education Assistance 
Cafeteria 
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Hyderabad / Secunderabad, Telangana
500081
500081
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