Travel Desk Executive

Job description

Key Responsibilities:

• Itinerary Management: Design, plan, and customize travel itineraries for clients, ensuring a seamless experience.
• Vendor Coordination: Collaborate with airlines, hotels, transport services, and other travel partners to secure bookings.
• Customer Service: Address client inquiries, provide travel assistance, and resolve operational issues efficiently.
• Documentation & Compliance: Ensure all travel documents (visas, tickets, insurance) are arranged and meet regulatory requirements.
• Operational Execution: Manage bookings, confirmations, cancellations, and amendments to travel plans.
• Cost Management: Negotiate with suppliers for best rates and ensure cost-effective travel solutions.
• Technology Utilization: Work with inhouse travel management software
• Reporting & Feedback: Prepare operational reports, analyze customer feedback, and improve service standards.

Job Type: Full-time