Admission Counsellor

This position plays a major role in enhancing the student enrolment and ensuring effective promotion of the school's brand image encompassing the oversee of admission process. Responsibilities (include but not limited to)

Admission Process Management

• Involve effectively in all aspects of the admission process, from initial inquiries to final enrolment.
• Provide detailed information about the schools curriculum, vision, and offerings to prospective parents.
• Assist with admission criteria compliance as per the schools policies.
• Assist prospective families in navigating the application process, including forms, required documentation, and deadlines.
• Organize entrance exams, assessments, and interviews as part of the admissions requirements.
• Review application materials to ensure completeness and eligibility, sometimes in collaboration with an admissions committee.

Support During Enrolment and Transition

• Assist newly admitted students and families in their transition, including orientations and introducing them to school culture and policies.
• Establish a strong rapport with families to foster long-term engagement and satisfaction.

Parent and Student Interaction

• Act as the primary face of the school for parent interactions, ensuring exceptional service and support.
• Handle inquiries, concerns, and feedback professionally to maintain positive relationships.
• Employ a psychological approach to address parental concerns effectively.

Marketing and Promotion

• Support marketing initiatives to enhance school visibility, including online and offline promotions
• Collaborate with teams to develop strategies for increasing enrolment.

Hospitality and Guest Management

• Greet parents, visitors and guests warmly and ensure they feel welcomed.
• Provide refreshments or necessary arrangements during their visit, as per school protocols.
• Address inquiries promptly and redirect them to the appropriate department or personnel when required.

Internal Portal Management

• Manage the school's internal portal specific to admission tasks.
• Update and maintain accurate records, ensuring seamless communication between departments.
• Ensure timely submission of data and reports related to front office operations.

Front Office and Communication

• Serve as the primary contact for admissions-related queries at the front office.
• Collaborate with the marketing and academic teams to ensure a unified communication strategy.

Report Creation and Management

• Generate reports on various aspects of admissions as required.
• Maintain accurate records and documentation for future reference.

Timely Report Submission

• Prepare and submit reports to the Management according to predetermined timelines.
• Ensure accuracy and completeness of all submitted reports.

Other Responsibilities

• Uphold the schools values and maintain confidentiality in all interactions.
• Support administrative functions related to admissions and promotions.

Desired Candidate Profile

• Excellent communications skills.
• Minimum of 1 - 4 years experience.
• Joining Preference - immediate to 30 days.