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4 Cessna Lifeline Jobs
Veterinary Physiotherapist
2-7 years
Bangalore / Bengaluru
1 vacancy
Veterinary Physiotherapist
Cessna Lifeline
posted 5mon ago
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Key skills for the job
Job Description
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organizations products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or plans or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
- 2+ years of previous customer service experience a plus
- Friendly and welcoming manner with clients and other members of the customer service team
- Extensive knowledge of the companys policies, procedures, goods and services
- Familiarity with customer-relationship management (CRM) software programs
- Ability to explain complex concepts in a clear, simple manner to customers
- Strong command of written and verbal English
- Excellent organizational and multitasking skills
- Ability to maintain a calm and polite manner in stressful situations
- Willingness to cooperate with customers and management to resolve any issues that may arise
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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