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Centre for Social and Behaviour Change

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18 Centre for Social and Behaviour Change Jobs

Senior Manager , Design and Advisory

Centre for Social and Behaviour Change (CSBC)

5-10 years

New Delhi

1 vacancy

Centre for Social and Behaviour Change

posted 1mon ago

Job Role Insights

Key skills for the job

Legal Advisory Project Management Nutrition HTML Relationship Management Financial Services

+ 3 more

Job Description

We seek to establish a leading Indian institution driving behavioural change measures for people and communities in need. We advance the science and practice of behaviour changes, harnessing cross-disciplinary expertise to improve outcomes in nutrition, sanitation, maternal health, family planning, and financial services through a mix of behavioural change programmes, foundational research and capability building.

Overview of the Role

CSBCs expanded Design and Advisory team s main responsibilities are:

Diagnostics: Using creative research methods, we uncover behavioural barriers, motivators and social norms around specific challenges related to marginalisation and/or poverty. Sometimes we study individuals within households; other times, we study individuals within government structures that provide services to citizens.
Designs: We use our knowledge of behavioural insights, behaviour change, and design thinking to create solutions for challenges across multiple policy areas. Sometimes our design process follows a full diagnostic study, and other times we jump right into the design phase. Much of the team s design work focuses on behaviour change communication.
Behavioural Audits: We deep dive into government schemes, government systems, behaviour change campaigns and social collaterals to uncover and remove sludge and introduce behavioural insights.

The Senior Manager would lead a team of behavioural architects and researchers undertaking projects across health, nutrition, education, sanitation, financial inclusion, etc. We seek a highly entrepreneurial person with a strong track record in relationship management and project management. S/he must be able to function independently and flexibly, solving problems as they arise and should be comfortable juggling multiple competing objectives.

Key Responsibilities

Ensure timely delivery of high-quality BeSci advice, choice architecture, comms and other outputs.
Promote high-quality design processes.
thrive by being directly accountable for the quality of team outputs.

Build and maintain positive relationships with stakeholders, including major donors.

Help stakeholders clarify needs and develop project goals, and set deliverables.

Actively engage with the CSBC leadership team.

Infuse the team with your expertise in behaviour change and problem-solving.
Support and mentor direct reports for their capacity-building and professional growth.
Work with the operations team to oversee financial management and contracting requirements related to projects.

Skills and Qualifications Required

Masters degree in communications, advertising, behaviour science, or related fields.
Previous experience in overseeing or leading end-to-end project delivery and managing a team.
Experience in delivering behaviour change communications or behavioural insights.
Exceptional relationship-building and communication skills.
Ability to thrive in a changing and growing environment.
Self-directed/self-motivating personality with proven ability to manage multiple work demands.
Appreciation for scientific and academic environments.
Fluency in English and Hindi (required).

Employment Type: Full Time, Permanent

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