Assistant Facilities Manager-Soft Services

Role will be the front face of GWS for all employees and requires to handle front office queries, office up-keep, facilities management and other admin related activities. Other related duties include visitor management system, managing guest relations, mail-room operations, cafeteria Operations, Event Coordination and MIS reporting.

We are looking for candidates experience from hotel industry or a BHM graduate.

Responsibilities

Candidate will be responsible for managing soft services operations of the site. Should be having an experience of handling a team of 60-70 peoples.

1. To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services .
2. To ensure that the site charge of the facility is being updated housekeeping front.
3. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure.
4. To ensure a facility walk through to check on all rest rooms, common areas, development areas, office for the quality of the housekeeping services.
5. To discuss and assist facility manager on monthly basis on the vendor performance matrix.
6. To ensure upkeep of Pantry equipment & reprographic equipment at all times and take necessary actions.
7. To ensure all such communication is entered in the Housekeeping team log book to inform the next shift person.
8. To make facility tour and list out all such actions needed.
9. To adhere to Policies, Processes & procedures and also the statutory documents.
10. To adhere to SLA & KPI as agreed.
11. To coordinate with Engineering team for any such issues that needs their help.
12. Creates, coordinates, and facilitates business processes for maintaining accurate space information.
13. Manage vendors and invoicing for the same
14. Experience of minimum 5 years working within a corporate-Data Centre, internationally focused office environment.

Interested Candidates can share cv's at archana.mattoo@cbre.com