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132 Soft Services Jobs

Senior Manager - Soft Service

7-12 years

₹ 7 - 10L/yr

Chennai

1 vacancy

Senior Manager - Soft Service

CBRE

posted 6d ago

Job Role Insights

Job Description

Role & responsibilities

Position Summary: Responsible to manage the soft services for all the building and the entire campus as per CBREs commitment with the client.

Job Responsibilities:

  • Act as the Single Point of Contact (SPOC) for DLFs Soft Services.
  • Maintain equipment to ensure safety and efficiency.
  • Monitor HK staff attendance, invoice submissions, and salary disbursements.
  • Ensure availability of DLFs welfare services to all staff.
  • Oversee service delivery from partners (pest control, cleaning, horticulture, etc.).
  • Maintain par stock for contingencies.
  • Ensure a functional Business Continuity Plan (BCP) for Soft Services.
  • Adhere to state legal requirements and ensure staff medical tests.
  • Implement BSC procedures and 6S across service lines.
  • Conduct safety observations and participate in safety meetings.
  • Conduct housekeeping audits and provide guidelines to vendors.
  • Recommend consumables, tools, and equipment for housekeeping.
  • Ensure effective pest control and solid waste management.
  • Maintain cleanliness and hygiene of all building areas.
  • Ensure safety practices for staff working at heights.
  • Use safe chemicals and follow MSDS guidelines.
  • Provide training to staff on company standards and policies.
  • Process invoices, payments, and NDC for service line vendors.
  • Connect monthly with CRM & BMs to improve service levels.
  • Develop annual operating budgets and achieve operational targets.
  • Coordinate corporate events, transportation, and F&B arrangements.
  • Enhance atriums and support LEED Zero Waste certification.
  • Manage OWC operations for zero wet waste.
  • Define AMC vendor agreements and SLA clauses.

OHS&W Responsibilities:

  • Ensure safety systems are in place and working.
  • Check and improve safety measures.
  • Train staff on safety standards and guidelines.
  • Promote health and safety awareness.
  • Fix any legal or safety issues quickly.
  • Implement safety procedures.
  • Run health and safety programs.
  • Develop and follow the HSSE plan.
  • Provide a safe work environment.
  • Share HSSE policies with everyone.
  • Coordinate during emergencies.
  • Aim for top safety certifications.


Employment Type: Full Time, Permanent

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What people at CBRE are saying

4.1
 Rating based on 65 Senior Manager reviews

Likes

Globally it’s good but when it comes to India it’s not average. People are working there because there is no better option available in the market as this type of nature of business is mostly outsourcing and company doesn’t pay well to its employees

Dislikes

Job security Work life balance 6 days working and No overtime to on-site FM team. Learning is limited Promotion and salary hike is biased Job vacancy is available within the company and same region but they don’t offer to existing employees and hire from outside. From couple of years or specially from pandemic time this company..Read More

  • Salary - Poor
  • +6 more
Read 65 Senior Manager reviews

Senior Manager salary at CBRE

reported by 318 employees with 9-20 years exp.
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₹5.8 L/yr - ₹22 L/yr
35% less than the average Senior Manager Salary in India
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