Master Scheduling Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Supervises, schedules, coordinates, and controls the production schedules; reviews and manages the production process efficiency and quality; typically for one facility/product line.

Responsibilities
Analyzing and troubleshooting planned production scheduling problems.
Collaborating with cross-functional teams to identify and resolve product-related issues and incorporate customer and business requirements.
Directing complex production schedules; reviewing workflow of production workers, inventory levels, capacity constraints, machine breakdowns, product quality, etc. to ensure operational excellence.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:
Develops, refines, and communicates tactical plans for own responsibilities.
Provides the right level of detail as input for strategic plan development.
Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
Ensures attention to the detail and dependencies of existing departmental-level plans.
Plans for allocation of resources in line with unit goals, technical and business objectives.
Ensures the planning process is integrated with the overall business plan.

Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
Level Working Knowledge:
Employs process flows, cycle time, process time and waste concepts as appropriate.
Walks through steps, decisions, measurements, dependencies and hand-offs for a specific process.
Creates process flow or work flow diagrams.
Documents types of process decisions and potential impact of each decision.
Identifies and monitors common process bottlenecks.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
Level Working Knowledge:
Adjusts SOPs according to changes in organizational and industry procedures.
Tracks deviations from and modifications to existing SOPs in business operations.
Ensures compliance with industry standards, regulations and policies.
Assists in establishing a standard operating procedure based on workflow and environment review.
Reviews the efficiency of standard operating procedures in terms of performance improvement.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
Delivers helpful feedback that focuses on behaviors without offending the recipient.
Listens to feedback without defensiveness and uses it for own communication effectiveness.
Makes oral presentations and writes reports needed for own work.
Avoids technical jargon when inappropriate.
Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
Ensures capture of lessons to be learned from a problem-solving effort.
Organizes potential problem solvers and leads problem resolution efforts.
Uses varying problem-solving approaches and techniques as appropriate.
Contributes to standard practices for problem-solving approaches, tools, and processes.
Analyzes and synthesizes information and devises alternative resolution strategies.
Develops successful resolutions to critical or wide-impact problems.

Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
Level Working Knowledge:
Participates in preparation of short-term forecasts for a specific product or site.
Gathers and analyzes demand data with specific tools and procedures.
Locates useful information and sources of input used in weekly, monthly and quarterly forecasts.
Researches seasonal trends for a major product or product line.
Explains common types of business conditions and activities that impact demand.

Manufacturing Requirements Planning (MRP): Knowledge of the processes, practices and systems used in manufacturing requirements planning (MRP); ability to optimize planning for manufacturing cycles and ensure capacity and materials availability.
Level Extensive Experience:
Monitors total plant production scheduling vis-a-vis orders.
Evaluates considerations for synchronizing demand for products with production capabilities.
Participates in sequencing work to meet targeted delivery dates for multiple and critical orders.
Participates in setting parameters for reorders, min/max levels, lead days and job days.
Coordinates capacity and materials planning for net demand within a planning period.
Adjusts plans based on sales forecasts, custom orders and demand-driven orders.

Production Scheduling and Control: Knowledge of procedures and tools for scheduling and controlling production runs; ability to utilize knowledge of daily manufacturing processes to assure quality deliverables.
Level Extensive Experience:
Manages the job cycle to ensure completion of jobs according to agreed-upon schedules.
Communicates with customers and sales staff on scheduled and unscheduled production work.
Resolves critical or costly workflow problem areas and recommends improvements.
Schedules and oversees all production runs for a specific plant or assembly line.
Produces master schedules for overall plant activities; shows all dependencies and contingencies.
Oversees production acceptance testing and associated performance measures.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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