Region CBS

Role & Responsibilities:

In support of CNH Region, goals and objectives

Reporting to the Regional CBS leader, he/she Influences, coaches and supports the assigned department - function .

Support the regional CBS leader of the assigned region in identifying and setting aggressive targets for Key Performance Indicators (KPIs) that align to the CNH Focus 5 goals and to the core support processes of the assigned department - function .

Assess and build effective culture development plans for the assigned department - function around the CNH Cultural Beliefs

o Customers First - I create customer success by delivering the best customer experiences.

o Grow Together - I seek feedback to provide trust, inclusivity and development.

o One Team - I collaborate across and beyond the organization to achieve key results

o Make it Simple - I simplify to drive speed, accountability and innovation.

o Be the Best - I continuously pursue excellence to deliver on the Focus 5

Facilitate the identification and execution of process improvement plans for core assigned department - function s all processes necessary to achieve the targeted KPI goals via

o Major Projects (medium/long term projects with formal execution/results tracking)

o Kaizen Workshops (1 week high impact improvement workshops where improvements are implemented during the workshop)

o Tactical Just Do It Tasks

Lead the development and implementation of an effective Daily Management System for all functions within the assigned department - function , within the CNH Business System including

o Point of Impact Daily Management (KPIs, daily review and cadence of root cause problem solving) between front line leaders and support teams

o Funtional Compass Room where we drive a cadence weekly systemic improvement by

Monitoring critical functional KPIs and initiating Root Cause Problem Solving when targets are not being met

Identify 2-3 Breakthrough KPIs where we drive focused systematic improvement via Breakthrough Labs

Utilize Value Stream Mapping, and Root Cause Problem Solving to identify Projects, Kaizens (high impact 1 week improvement workshops), and Just Do It tasks that will impact these KPIs and achieve targets

Monitor Projects, Kaizens and Tasks to ensure timely execution and effectiveness (KPI Results)

o Drive an effective Monthly Operating Review to monitor performance of functional KPIs against targets and drive effective Root Cause Problem Solving when targets are not met

Build and develop the core CBS technical skills within the function including

o Daily Management System

o Kaizen

Value Stream Mapping

Business Process/Transactional Process Improvement Kaizen

o Root Cause Problem Solving

Objectives / What Winning Looks Like:

Accelerating rate of improvement in functional KPIs aligned to Focus 5 (Safety, Quality, Delivery, Profitability, Customer Advocacy)

Increasing levels of employee engagement for function

Increasing internal customer satisfaction/Net Promoter Score