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Cartesian Consulting

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3.4

based on 56 Reviews

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9 Cartesian Consulting Jobs

Manager - Customer Success

Cartesian Consulting

 · 

3.4

 based on 56 Reviews

2-5 years

Mumbai

1 vacancy

Manager - Customer Success

Cartesian Consulting

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Data Analytics Translation SQL Mining Engineering CRM

+ 4 more

Job Description

1. Interact and manage multiple clients
2. Understand client business and domain from CRM perspective
3. Define the CRM campaign blueprint design
4. Configure and Customize the solution to meet the agreed requirements 5. Prioritize daily operations and activities across multiple clients
6. Lead and own the go live of SOLUS deployment
7. Define and track SOLUS performance KPIs. Proactively intervene to take corrective action 8. Perform Requirement to Solution Feature gap analysis, recommend future enhancements.
9. Actively manage client escalations with speedy, timely and appropriate resolution
Key Skills -
1. Versatile - Able to work on a diverse range of clients and internal teams with seamless transition from one to the other
2. Strong Project and account management skills 3. Experience in CRM driven products, Campaign management exposure is mandatory 4. Data Analysis and mining from predefined views proficient in SQL 5. Strong written communications the role requires simple, quick, and easy translation of
communication between product and client teams 6. Ability to guide the client during the action implementation 7. Good interpersonal and presentation skills
Education:
MBA
2-5 years in relevant roles

Employment Type: Full Time, Permanent

Read full job description

Cartesian Consulting Interview Questions & Tips

Prepare for Cartesian Consulting Customer Success Manager roles with real interview advice

Top Cartesian Consulting Customer Success Manager Interview Questions

Q1. Which model is using for classification?
asked in Senior Analyst interview
View answer (1)
Q2. When do you use vlookup in excel
asked in Senior Analyst interview
View answer (1)
Q3. Can you explain about joins in sql
asked in Senior Analyst interview
View answer (1)
View all 7 questions

What people at Cartesian Consulting are saying

3.0
 Rating based on 4 Customer Success Manager reviews

Likes

Friendly, supportive atmosphere to work with

  • Skill development - Good
Dislikes

Lack any kind of benefits

  • Salary - Poor
    • +1 more
Read 4 Customer Success Manager reviews

Customer Success Manager salary at Cartesian Consulting

reported by 22 employees with 3-7 years exp.
₹11 L/yr - ₹16.6 L/yr
8% more than the average Customer Success Manager Salary in India
View more details

What Cartesian Consulting employees are saying about work life

based on 56 employees
76%
94%
66%
87%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cartesian Consulting Benefits

Work From Home
Health Insurance
Team Outings
Job Training
Free Transport
Soft Skill Training +6 more
View more benefits

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