Call Center Executive

Roles and Responsibilities

• Meet daily targets for call handling, sales conversion, and customer satisfaction.
  
• Maintain accurate records of all interactions with customers using CRM software.
  
• Collaborate with team members to achieve common goals and objectives.
  
• Stay updated on product knowledge and company offerings to effectively address customer concerns.
  
• Handle customer calls, resolve their queries, and provide solutions to their problems.
  

Desired Candidate Profile

• 1-5 years of experience in BPO sales, telemarketing, online sales, or telesales industry.
  
• Strong communication skills in English (written & spoken) with excellent verbal fluency.
  
• Ability to work independently from home office setup with minimal supervision required.