Cashless TPA - Claim Processing

Work Schedule: 6 days a week

Experience: 2 4 years experience in Cashless processing

Role Overview:

As the Customer Relationship Manager at Care.fi, you will be the primary point of contact for patients enrolling in our platform, playing a crucial role in managing relationships with patients,

hospitals, and hospitals staff.

This role requires excellent communication skills, a strong work ethic, and the ability to manage

multiple stakeholders across various levels. Experience in insurance systems and claims management within India will be a strong advantage.

Key Responsibilities:

• Manage the end-to-end claim journey for both cashless and RAC processes
• Handle claim submissions and ensure timely query resolution
• Work efficiently with basic Excel for data entry, tracking, and reporting

Skills required:

• Minimum 1 years’ experience in Cashless processing, patient counseling
• Strong understanding of the cashless and RAC claim process
• Hands-on experience in claims processing and troubleshooting queries
• Proficiency in basic Excel (e.g., data entry, filtering, sorting)