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3.7

based on 41.4k Reviews

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1686 Capgemini Jobs

Collab UC engineer

Capgemini Technology Services India Limited

 · 

3.7

 based on 41.4k Reviews

6-9 years

Bangalore / Bengaluru

Collab UC engineer

Capgemini

posted 12hr ago

Job Role Insights

Flexible timing

Key skills for the job

Transcription Python Cisco SAP SuccessFactors Uc4 Flexcube

+ 9 more

Job Description


 About The Role : - 

Skillset Required:

UC: CUCM, IMP, Unity, CUBE, Voice Gateways ( refer JD for more)

UC implementation with good troubleshooting skills

Detailed skillset needed is explained below:
  • MOP documentation, preparation comes with implementation skill , should be able to read from the doc and implement.
  • Day1 and Day 2 support basic troubleshooting is must and what can it bring into production. Collab prod troubleshooting example:like UC feature troubleshooting, calls are not working, codex mismatch is not working , VM is not working.
  • all of this requires troubleshooting at prod/feature level
  • Have requirement gathering skills Cisco front door team (CFDT) engineer goes on call to understand effort estimation to understand the new requirement like how many hours it will take etc and provide to PM. This skill is an advantage
  • Voice gateway, expressway
  • All the components of UC, CER is there in few regions like in USA, unity, protocol knowledge like MGCP, SIP, 3rd party integration.
  • Expressway licensing, MRA, B2B calls, Webex control hum to administer all the endpoints
  • Video endpoints
  • Basic call manager, unity connection and uccx. IM&P is going away but is needed.
  • IP phones
    Add -on :Pyhton is an add-on not mandatory, AXL, sequeltool is used where scripts are written, and AXL is heavily used.

    Additional Details:

    - Have troubleshooting experience on Collab products is also a must

    • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Capgemini are saying

    UC Engineer salary at Capgemini

    reported by 2 employees with 1-8 years exp.
    ₹7.2 L/yr - ₹9.2 L/yr
    At par with the average UC Engineer Salary in India
    View more details

    What Capgemini employees are saying about work life

    based on 41.4k employees
    71%
    88%
    64%
    84%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Capgemini Benefits

    Submitted by Company
    Salary
    Flexible working
    Leave
    Mobility
    Pension
    Submitted by Employees
    Work From Home
    Cafeteria
    Soft Skill Training
    Health Insurance
    Job Training
    Gymnasium +6 more
    View more benefits

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