CO-CD Delivery

The Opportunity

Capgemini is seeking a Sr Director level executive to Deliver business critical supply chain services to our clients, continuously improving on the quality and effectiveness of the processes. This includes supply chain processes such as Demand Planning, Supply Planning, Master Data Management, Customer Order Management, Material Planning, Distribution Planning and Supply Chain Analytics, and also Sales-related processes (also known as Customer development processes). This involves close collaboration with the clients and their employees to keep abreast of ever evolving business needs and delivering to those needs. It also requires teamwork and the ability to coach other employees, both within Capgemini and the client organization.

Process delivery

• Deliver business critical supply chain services to the clients, at levels consistently above their expectations.
• Create robust service delivery teams and capabilities in supply chain, providing an ever evolving and continuously improving service culture.
• Manage service delivery teams that could be a mix of Capgemini and client personnel.

Client relationship

• Work to build a strong and credible relationship with the client through working collaboratively to understand challenges and provide solutions
• Meeting client objectives in the supply chain space
• Ability to articulate the outputs delivered to the client either by self or by the larger Capgemini supply chain delivery team.

Internal and external interfaces

• Work with the client service delivery executives to determine opportunity areas in the supply chain space and deliver them effectively
• Coordinate internally within Capgemini to deliver the relevant capabilities to the client.

Key Skills:

• Functional: Mastery in supply chain planning areas like demand planning, supply planning, sales and operations planning, inventory planning, logistics planning. In-depth knowledge and hands-on experience of business processes in these areas is a must.
• Analytical: Ability to analyze supply chain operational data, high-level company financial to identify opportunities, develop insights and prepare business case.
• Technical: User knowledge of any one ERP and best of breed supply chain planning systems like SAP, Oracle, Kinaxis, Llama soft, E2Open, Anaplan, JDA etc. Good knowledge of MS Excel and preparing PowerPoint presentations. Advanced knowledge would be a plus.
• Strong business acumen and execution experience in supply chain process and systems
• Strong decision making, problem solving, communication and presentation skills
• Very good judgement skills and ability to solve unstructured problems with assumptions.
• Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies.
• Ability to drive transformational change in the clients organization by liaising with stakeholders at different levels
• Ability to roll sleeves[RM1]

Our Ideal Candidate

He/She/They OR, the incumbent will have 18-22 years of experience.

Essential Skills

• In depth knowledge of all planning processes
• Post Graduate degree in operations management, with supply chain specialization from reputed institute
• Lean Six Sigma / Black Belt certification
• At least 15 to 18 years of experience in supply chain and allied areas
• Excellent client relationship management skills
• Organized and self-motivated
• Team management skills
• Change management skills
• Innovative mindset and ability to work in high demanding environment

Desirable

• Understanding of business process outsourcing
• Familiarity with working in a distributed work environment

CSCP / CPIM certification (planning and Inventory management, SCM)

[RM1]I would also add these skills (from the E1 role description) into this one.