Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Engaged Employer

Capgemini

Compare

3.7

based on 41.9k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

2073 Capgemini Jobs

Process Management Professional

Capgemini Technology Services India Limited

3.7

based on 41.9k Reviews

6-9 years

Bangalore / Bengaluru

Process Management Professional

Capgemini

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Engineering Design Change Management SAP Quality Management Business Process Management Disaster Recovery Application Monitoring

+ 4 more

Job Description

Service Delivery and Disaster Recovery Management
Incident, Problem, and Change Management
Continuous Service Improvement [CSI]
Application monitoring & support
Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence
Incident Trend reports, Amber reports, Infrastructural health checks
Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports
Weekly / Monthly / Yearly deck report generation and presentation
Process documentation, implementation, and excellence

Primary Skills

Service Delivery and Disaster Recovery Management
Incident, Problem, and Change Management
Continuous Service Improvement [CSI]

Secondary Skills

Application monitoring & support
Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence
Incident Trend reports, Amber reports, Infrastructural health checks

Employment Type: Full Time, Permanent

Read full job description

Prepare for Professional roles with real interview advice

What people at Capgemini are saying

4.3

Rating based on 7 Professional reviews

Anonymous · Customer Success, Service & Operations in Noida

Likes

Nice place to work

Salary - Excellent

+6 more

Dislikes

Nothing to dislike

Read 7 Professional reviews

Professional salary at Capgemini

reported by 75 employees with 2-5 years exp.

₹4 L/yr - ₹13 L/yr

29% less than the average Professional Salary in India

View more details

What Capgemini employees are saying about work life

based on 41.9k employees

71%

88%

64%

84%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

Compare Capgemini with

Wipro

3.7

Compare

Accenture

3.8

Compare

Cognizant

3.7

Compare

TCS

3.7

Compare

Infosys

3.6

Compare

Tech Mahindra

3.5

Compare

LTIMindtree

3.8

Compare

Genpact

3.8

Compare

NTT DATA, Inc.

4.0

Compare

IBM

4.0

Compare

Mphasis

3.4

Compare

Deloitte

3.8

Compare

Google

4.4

Compare

Amazon

4.1

Compare

DXC Technology

3.7

Compare

PwC

3.4

Compare

KPMG India

3.5

Compare

Microsoft Corporation

4.0

Compare

Ernst & Young

3.4

Compare

Bosch Global Software Technologies

3.9

Compare

Similar Jobs for you

Management at Capgemini Technology Services India Limited

Bangalore / Bengaluru

4-6 Yrs

₹ 6-8 LPA

Service Manager at Capgemini Technology Services India Limited

Mumbai

9-12 Yrs

₹ 11-14 LPA

Delivery Operations Associate at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

10-14 Yrs

₹ 12-16 LPA

Assistant Manager - Audit at KPMG India

Hyderabad / Secunderabad

4-9 Yrs

₹ 6-11 LPA

System Engineer at Amagi Media Labs Pvt. Ltd

Bangalore / Bengaluru

4-7 Yrs

₹ 6-9 LPA

Service Delivery Operations Specialist at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

7-11 Yrs

₹ 9-12 LPA

Hardware and System Administrator at Mphasis Limited

Chennai

3-5 Yrs

₹ 7-10 LPA

Consultant Specialist at HSBC electronic data processing india pvt ltd

Pune

2-6 Yrs

₹ 9-14 LPA

Software Engineer at HSBC electronic data processing india pvt ltd

Hyderabad / Secunderabad

4-5 Yrs

₹ 9-10 LPA

Solution Engineer 2 at OpenGov

Pune

2-6 Yrs

₹ 8-12 LPA

Capgemini Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (4)

Bangalore Office

Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
Karnataka 560048

Bengaluru Office

Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Bengaluru
560 048