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1785 Capgemini Jobs

HTE Mobility Engineer

4-6 years

Bangalore / Bengaluru

HTE Mobility Engineer

Capgemini

posted 27d ago

Job Role Insights

Flexible timing

Job Description


 About The Role : -  

CX HTE is a critical customer-facing role and leading customers business outcomes across and maximizing
customer loyalty, satisfaction through Cisco services technical deliverys value proposition. We are seeking a
HTE to work with designated high-demand customers ensuring they receive premium-level technical support
services.

Role & Responsibilities
  • The HTE delivers the technologies, solutions and services which customers need to expertly manage their
    networks.
  • In this role, you will be "Ciscos face to the customer," working in a fast-paced, high-impact environment
    as a visible contributor delivering on our commitments.
  • You need to be a creative problem solver, comfortable with challenging the status quo and rapidly
    responding to escalated issues.
  • Builds strong team relationships with other Customer Support Engineers. Enjoys sharing knowledge.
  • Review and analyze trends and assist in providing quarterly reports detailing corrective action plans
    planned for the next quarter.
  • Review historic customer data to identify trends and enable problem management
  • Handle multiple customers for aforementioned needs remotely or onsite.

    Minimum Qualifications:

    Knowledge of IP routing and switching is required
  • Knowledge of Virtualization technologies.
  • Knowledge on 3G/4G/5G mobile packet core technologies like LTE, UMTS/CDMA/GSM/WiFi offloading, 5G
    Core
  • Working knowledge of SGSN, MME, GGSN, SGW, PGW, PCF, PCRF, EPDG, SAMOG, AMF, SMF, UPF and
    AMF.
  • Knowledge of various 4G/5G and 4G call flows is a must.
  • Strong Knowledge of the 3GPP specifications is a must.
  • Applications such as Policy, IMS & VoLTE OR Experience in design and deployment of Wireless technology
    for various business segments.

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Capgemini are saying

    What Capgemini employees are saying about work life

    based on 41.7k employees
    71%
    88%
    64%
    84%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Capgemini Benefits

    Submitted by Company
    Salary
    Flexible working
    Leave
    Mobility
    Pension
    Submitted by Employees
    Work From Home
    Cafeteria
    Soft Skill Training
    Health Insurance
    Job Training
    Gymnasium +6 more
    View more benefits

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    Bangalore Office
    Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
    Karnataka 560048
    Bengaluru Office
    Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Bengaluru
    560 048

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