Job Opening in Bureau Veritas- Noida- Customer Care Executive

Job Responsibility & Accountability (Key Roles, functions & accountability):

• Co-ordination with Hong Kong-office, Clients, Selling Office and Vendors for inspection.
• Receiving orders from selling offices and collection of inspection reference details.
• Coordinate with suppliers for scheduling inspections.
• Update the schedule data with job allocation for concerned inspector in respective region.
• Sample control and file keeping (log book maintenance).
• Inspection files preparation.
• Sending reports to client and follow up to match the TAT.
• Update all the weekly/monthly reports as per head office/other selling office requirements.
• Invoice preparation.
• Distribute to and collect from the inspectors the inspection samples, issue quotations and reports to the client / factory.
• Summary report preparing.
• Attend to clients enquiries.
• Perform additional responsibilities as and when required.

Required Skills & Qualification:-

• Graduate with Degree in any discipline with logical mind, with document management experience will be advantage
• Fluent in both written & spoken English
• Initiative and independence in solving problem
• Completes all tasks on time and accurately with guidance
• Able to prioritize workload and Multi-tasking
• Compose email and create attachment, efficient communicate via email on Lotus Notes
• Use of MS Office and internet, experience with use of MS Excel will be advantage
• Good knowledge of computers.
• Team player and Service oriented mindset.Role & responsibilities

Preferred candidate profile

Perks and benefits