Process Trainer

Key Responsibilities:

Facilitate training sessions (ILT, VILT, blended learning, e-learning).

Conduct hands-on training using role-playing, simulations, and real-life scenarios.

Perform Training Needs Analysis (TNA) to identify skill gaps.

Develop and customize training materials with SMEs.

Implement Kirkpatrick's Four Levels of Training Evaluation.

Coordinate training schedules, venues, and resources.

Deliver compliance training (AML, KYC).

Maintain training records and generate reports.

Utilize LMS for managing training content and tracking progress.

Stay updated with industry trends and best practices.

Skills:

Expertise in diverse training methods.

Proficient in on-the-job training and experiential learning.

Strong in TNA, curriculum development, and training evaluation.

Excellent communication, interpersonal, and organizational skills.

Knowledgeable in compliance training and LMS utilization.

Committed to continuous improvement and professional development.