Hiring Global Operations Manager || Noida || Excellent Communication

Dear candidates,

We are hiring for a Global Operations Manager. The ideal candidate will have a strong background in the B2B sector, experience in team management, and proficiency in operations, sales support, and vendor liaison. Additionally, being tech-savvy is essential for this role.

Kindly review the detailed JD below before applying, and If you believe you are a great fit for this position, send your updated resume to kanika.s@broadwayinfotech.com or you can contact at 9205081545.

JOB DESCRIPTION

Job Profile: Global Operations Manager

Experience Required: 8+ years

Notice Period: Immediate Joiners/15-30 days

Location: Sector-68, Noida

Job Type: Full Time

Working Days: 5 Days working

Reports To: CEO/Global Head

Hardware industry background is preferred.

Role Overview: The Operations Manager will oversee and optimize operational processes within the company's India office, ensuring efficient and compliant management of inventory, supply chain, technology integration, and vendor relationships. The role involves continuous process improvement, data analysis, and alignment of operations with company goals.

Preferred Candidate: Hardware Background/International Sales Co-ordination and Tech Savvy.

Responsibilities:Global Operations Support

• Serve as the senior escalation point for all regional issues from internal and external stakeholders.
• Collaborate with regional managers to address local challenges and align with global objectives.

Process Improvement and Management

• Develop and implement standardized processes per region to ensure consistency and quality.
• Regularly review and update company processes in the knowledge-base to ensure adoption and continuous improvement.
• Define, document, and implement process improvements as needed.

Team coordination

• Coordinate operational activities for CEO to ensure they are completed.
• Schedule team meetings including preparation and action follow up to keep the team accountable.
• Coordinate staff on-boarding, off-boarding, and induction training.
• Coordinate regular team training with vendors/suppliers and industry experts.

Vendor/Supplier & Inventory Management

• Manage relationships with key vendors, ensuring compliance with service level agreements and quality standards.
• Assist in negotiating contracts with new vendors and suppliers in new regions to secure favorable terms and ensure reliable service delivery.
• Oversee inventory management ensuring accuracy and efficiency in supply chain operations.
• Optimize inventory levels to meet business demands and budget.
• Leverage vendor and supplier programs for financial benefits.

Technology and Systems Integration

• Oversee technology integration to enhance operational efficiency and data accuracy.
• Collaborate with IT to implement new tools and enhancements to improve operations capabilities.
• Provide staff training and support on new technologies for smooth adoption of new systems.

Performance Monitoring & Reporting

• Prepare monthly operational performance reports, highlighting trends and improvement areas.
• Develop and monitor KPIs to ensure operational goals are met.
• Ensure compliance with local and international regulations.

Learning and Development

• Engage in professional development relevant to the role.
• Set and pursue learning objectives to advance skills and career growth.
• Share knowledge and best practices to promote a culture of continuous learning.

Requirements:

Experience and Qualifications:

• 8+ years in operations management, preferably in the B2B sector - essential.
• Experience managing remote teams - desirable.
• Bachelors degree in Business Administration, Operations Management, or related field - desirable.
• Experience in the point of sale or retail technology industry - desirable.

Technical Skills:

• Proficiency in project management software (e.g., Click Up, Monday, Asana, Trello) - essential.
• Advanced skills in data analytics tools (e.g., Excel) - essential.
• Advanced skills in communication tools (e.g., Word, PowerPoint) - essential.
• Familiarity with inventory management systems - desirable.

Soft Skills and Behaviors:

• Excellent communication skills, both verbal and written - essential.
• Highly detail-oriented and very organized - essential.
• Strong leadership and team management abilities essential.
• Problem-solving mindset with a focus on innovation and continuous improvement - essential.

Cultural Fit:

• Alignment with company values of integrity, customer focus, and innovation - essential.
• Adaptable and flexible, with a willingness to embrace change - essential.

Why Us?

• Potential opportunities for Growth & Development.
• Opportunities for professional development.
• We also champion a workplace culture that thrives on passion, collaboration, efficiency, and innovation.
• Dynamic Teamwork Environment.
• Prioritize well-being with our Medical Benefits.

If you believe you are a great fit for this position, please review the details above and send your updated resume to kanika.s@broadwayinfotech.com or you can contact at 9205081545.