Operations Manager

The Operations Manager will be responsible for overseeing the day-to-day operations of Britannica Education, ensuring efficiency, effectiveness, and alignment with organizational goals. This role requires a strategic thinker with strong leadership skills, a focus on process improvement, and the ability to drive operational excellence in a fast-paced educational environment.

What Youll Do:

• Lead end-to-end technology implementations for our clients.
• Collaborate with cross-functional teams to ensure technical success.
• Troubleshoot, optimize, and deliver tailored solutions.
• Be the go-to technical expert for client engagement and support.

What Were Looking For:

• Strong expertise in educational technology and school IT environments.
• Experience in technical consulting, product deployment, or implementation.
• Exceptional problem-solving and communication skills.
• A proactive, client-focused mindset with a knack for innovation.

Experience:

Minimum of 5+years in operations management, preferably in the education or publishing sector.

Proven track record of leading teams and driving operational efficiency.