Zonal Manager, North and East Key Accounts

• Coach, lead and inspire the KAM team to achieve sales objectives agreed upon for each Key Account customer
• The Zonal sales Manager is responsible for managing a team of key account managers and ensuring the achievement of sales targets within the public market
• This role involves developing and executing strategies to grow the business, building strong relationships with key stakeholders, and ensuring compliance with regulatory requirements and company policies

Key Role Accountabilities

• Team Leadership and Management
• Lead, mentor, and manage a team of key account managers
• Set performance goals, monitor progress, and provide regular feedback and coaching
• Foster a collaborative and high-performance team culture
• Create an environment within the team where compliance is an important factor in all decisions and actions taken by the team
• Foster collaboration of the KAM team with multiple functions such as the sales team, medical field team, and marketing
• Sales Strategy and Execution
• Develop and implement sales strategies to achieve business objectives within key accounts and the public sector
• Monitor market trends, competitor activities, and customer needs to identify new business opportunities
• Ensure the team meets or exceeds sales targets and key performance indicators (KPIs)
• Monitor and analyze performance to provide business updates to the leadership team
• Customer Relationship Management
• Build and maintain strong relationships with key stakeholders, including public sector officials, procurement departments, and key account representatives
• Act as a primary point of contact for escalations and solve complex issues within key accounts
• Develop strategies to enhance customer satisfaction
• Business Development
• Maximize business opportunities for the product portfolio in all sectors of the Government Key Account Business
• Collaborate with internal teams (eg, trade sales, marketing, public affairs, finance) to develop proposals and secure contracts
• Maintain product, competitor, and health care environment knowledge
• Analyze the market place and anticipate future changes to create a competitive advantage

Qualifications

• Bachelor's Degree or higher in one of the Health Sciences field preferred
• 10+ or more years in the pharmaceutical specialty market
• Experience in handling government business preferred
• Proven track record of working with cross functions team
• Strong leadership ability/ potential, communication, interpersonal, and organizational skills
• Previous experience that has required the use of analytical skills, selling skills, and development of strong business acumen, and working knowledge of the market access environment
• Languages
• Strong command of English and regional language(s)