VDI AD Engineer

Job Summary

We are looking for a motivated Sr. VDI AD Engineer ready to take us to the next level! If you have of experience in VDI and AD environment (Globally) responsible for maintaining VDI profiles and controlling access to our AD environment and are looking for your next career move, apply now.

Job Description

• Monitoring and taking remedial actions within the virtual and physical environments to ensure system availability.
• 2-4 yrs of experience.
• Ensure the availability and reliability of VDI/AD services, including participating in standby/out of hours support as needed.
• Create and map Entra groups with AWS roles with Permission Sets for new roles or modifications.
• Review group memberships to ensure users are in appropriate roles.
• Ensure IAM procedures meet internal policies and standards by documenting actions and completing checklists for compliance checks.
• Responding to compromised accounts involves temporarily disabling them.
• Coordinate temporary elevated permissions or special access for users while ensuring proper approvals are in place.
• Update procedural documentation and contribute to the knowledge base for team support.
• Respond to emergency access requests that bypass standard workflows, ensuring the appropriate overrides are documented.
• Create on-demand reports on access logs and ServiceNow ticket resolutions for review.
• Follow up with users and escalate issues when necessary.

What You'll Need

• Maintaining VDI profiles.
• Mandatory Skills- VDI, Active Directory, AWS, IAM.
• Maintaining AD environment and access control.
• Maintaining MS Intra ID service between deprecated AD environments.
• Act as an escalation point for troubleshooting incidents/problems within the VDI/AD environments.
• Work with other engineering teams to ensure that VDI environments are always fully available.
• Troubleshooting/resolving VDI and AD related issues both independently and with the support of other engineering teams.
• Ensure compliance with security measures to protect the VDI environment.
• Manage AD to ensure that only authorized users can access sensitive data
• Analytical mindset, problem solving skills and be detail oriented.
• Knowledge of IAM concepts, protocols, policies, processes and technologies.
• Follow process workflows outlined in documentation of the VDI and AD architecture, configurations and procedures.
• Optimizing system operation and resource utilization.

Physical Demands

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.