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Cloud Operations Engineer (GCP + Windows) L2

7-11 years

Hyderabad / Secunderabad

1 vacancy

Cloud Operations Engineer (GCP + Windows) L2

Brillius

posted 1mon ago

Job Description

Job Title: GCP Cloud Ops Level 2
Job Location: Hyderabad
Job Type: Full-Time
Company: NexTurn India Private Limited
Job Description:
As a Cloud Ops (GCP + Windows) Level 2 professional, you will be responsible for managing and maintaining GCP cloud infrastructure. This role requires a high level of expertise in GCP services, cloud management, and Windows OS support/administration, collaboration with Networking, AD, Cyber, Terraform, ServiceNow, and Automation teams.
Key Responsibilities:
  • Deploy, configure, and manage GCP resources such as virtual machines, virtual networks, storage, and GCP data services.
  • Monitor and optimize GCP infrastructure for performance, cost efficiency, and security.
  • Monitor health of the cloud resources and perform daily/weekly health-check.
  • Monitor ServiceNow support queue for all incidents and Service Requests. Respond and resolve incidents & Service Requests based on the response SLA, resolution SLA defined.
  • Application deployment as per SOP.
  • Ensure that GCP resources and services are compliant with industry standards and company policies.
  • Implement and maintain security best practices for GCP, including identity and access management, firewall rules, and encryption.
  • Access management using GCP Lighthouse and manage Lighthouse scripts/templates.
  • Maintain all Service Catalog items used for cloud operations. Work with ServiceNow support team to implement new Catalog items or keep the Catalog Items up to date.
  • Collaborate with Terraform, ServiceNow and Automation teams in developing automation scripts and tools to streamline GCP resource provisioning and management.
  • Maintain accurate tags on each resource on cloud platform.
  • Maintain Server hardening checklist and ensure all resources are hardened as per the standard.
  • Create computer objects, Local Admin groups, Linux groups, Windows groups in Quest ARS tool to allow default access to support team.
  • Perform capacity planning and ensure resource scalability as required.
  • Partner with Cyber team to remediate vulnerabilities and patch the environment.
  • Manage Active Directory in cloud environment. Manage Domain controllers.
  • Collaborate with Level 1 and Level 3 support teams to provide timely resolutions.
  • Support and maintain Windows Server OS, Active Directory.
  • Install, configure and troubleshoot Domain Controllers.
  • Evaluate and perform installation of patches, hot fixes and server upgrades.
  • Support and maintain Citrix Xen Desktop/XenApp environments including Delivery controller, Storefront, Director and NetScaler.
  • Perform patch/major upgrades to maintain Citrix platform up to date.
  • Maintain and report server inventory. Work with ServiceNow CMDB team to ensure all cloud resources are available and up to date in ServiceNow.
  • Setup alerts on certificates used within the platform.
  • Analyze vulnerabilities reported by Cyber tools. Plan and track remediation actions on the vulnerabilities based on priorities.
  • Participate in Project standup meetings related to Migration, DR Configuration etc.
  • Create and update documentation for GCP infrastructure and best practices.
  • Drive FinOps initiatives to save money on cloud infrastructure including IaaS and PaaS resources.
  • Manage and support MOVEit File Transfer Platform, Citrix Platform, Remote Desktop Services.
  • Maintain knowledge articles and standards operating procedures related to cloud operations in ServiceNow.
  • Work with the Software Asset Management team to ensure tracking all software licenses used on cloud platform.
  • Provide 24 x 7 services for Cloud Operations to support the global organization.
Qualifications:
  • Bachelor s degree in computer science, Information Technology, or a related field (or equivalent work experience)
  • Microsoft GCP certifications such as AZ-900, AZ-104 are a plus.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and teamwork abilities.
Required Skills:
  • Experience with Azure monitoring and management tools.
  • Knowledge of cloud cost management and optimization tools.
  • Experience in managing & supporting File Transfer Platforms e.g., MOVEit.
  • Experience in managing & supporting Citrix Platform, and remote desktop services.
Preferred Skills:
  • Knowledge of other cloud platforms (e.g., AWS, Google Cloud) is a plus.

Employment Type: Full Time, Permanent

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