Professional Service Architect

We prefer candidates with a notice period of less than 60 days, with a strong preference for those available within 30 days or less.

Job Description:

We are seeking a skilled Professional Services Engineer/Architect to manage client engagements from initial design through implementation and migration, providing continuous operational support. This role ensures a seamless transition for customers from initial exposure to full operational capability.

Key Responsibilities:

• Analyze customer situations to develop requirements.
• Gather technical requirements to design deployable networks.
• Develop and provide designs aligned with requirements.
• Write High and Low-Level Design documents for guidance and reference during and after network deployment.
• Conduct fabric design discussions and reviews with clients to meet their requirements.
• Detail and support implementation and migration planning.
• Write and execute test plans to validate newly deployed networks, ensuring they can handle production traffic.
• Plan, write, and execute Methods of Procedure documents to migrate production traffic from legacy infrastructure to new Network Fabric.
• Perform Knowledge Transfer Training on network designs, platforms, and features for Professional Services customers.
• Assist project management in developing project plans to track task execution, customer communication cadence, and timelines.
• Travel to customer locations as required.

Technical Capabilities:

• Specialize in the design and deployment of industry-leading networking solutions.
• Develop accurate and meaningful requirements.
• Experience in high-level and low-level design for Spine leaf infrastructure.
• Strong exposure to packet capture level troubleshooting.
• Proven track record of successful and timely task delivery.
• Technical support experience in the networking domain, with experience on Arista equipment.
• Experience in Spine-leaf Architecture (L2LS/L3LS), MLAG, VXLAN, EVPN, BGP, OSPF, and other networking protocols and concepts.
• In-depth knowledge of OSPF, ISIS, BGP, L2 Technologies, and Multicast (for Architect role).
• Understanding of L2 Technologies (STP, PVST, MSTP, RSTP, EtherChannel).
• Troubleshoot network issues and provision new services.
• Understanding of MPLS and SP core networks (for Architect role).
• Perform upgrades (e.g., OS patches, vulnerability for Arista devices.
• Configure and optimize modules, induct new switches into running fabric.
• Perform UAT on newly deployed nodes and harden new switches.
• Basic knowledge of Linux, Python/Bash scripting, and VMware.
• Deliver technical and operational training to customers.

Qualifications, Skills, and Experience:

• Industry experience focused on IP networks: Engineer (5-10 years), Architect (10+ years).
• Degree in Computer Science (or similar).
• Experience with EOS and Cloud Vision.
• Led and delivered several projects, including greenfield implementations, complex migrations, and integration efforts (for Architect role).
• CCIE and/or JNCIE certifications/equivalents, security certifications such as CISSP/equivalents.
• Excellent written and verbal skills.