L2 / L3 Network Engineer (BFSI Domain)

Looking for a immediate joiner who can join within 15 to 30 days

Experience:

• Minimum 10 years of experience in networking, with at least 7 years managing Day 2 DC Operations and leading a team of 5+ support engineers in the BFSI (Banking, Financial Services, and Insurance) domain.

Key Skills and ExpertiseCommunication Skills:

• Excellent written and verbal communication.
• Strong interpersonal skills for effective interaction with customer leadership and technical teams.

Technical Expertise:

• 7+ years of experience in Data Center Operations/TAC roles for large enterprises, preferably in BFSI, CSPs, or System Integrators.
• 5+ years of hands-on experience with:
• Spine-leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN.
• Networking protocols like BGP, OSPF.
• Packet capture-level troubleshooting for switches, routers, and firewalls.
• Micro-segmentation, traffic flows, AD/TACACS, NMS.
• Server and VM deployments.
• Experience with Arista equipment and technologies (preferred).
• Day 2 operations procedures including planned upgrades, RMA, troubleshooting.
• Hands-on experience in automation and integration using APIs on networking platforms.

Roles and Responsibilities Operational Support:

• Provide advanced troubleshooting for hardware/software issues, coordinating with Arista TAC when necessary.
• Ensure quick resolution of P1 issues and critical escalations.
• Guide and mentor the L2 RE team for Day 2 operations and planned upgrades.
• Support integration, automation solutions, and new feature demonstrations.

Governance and Reporting:

• Prepare technical inputs, reports, and action plans for governance calls and QBRs.
• Validate and ensure adherence to Daily/Weekly/Monthly MIS reporting by the L2 team.

Technical Responsibilities:

• Perform routine bug scrubs and implement patch/bug fixes.
• Conduct network audits and configuration reviews to ensure compliance and best practices.
• Lead hardening and upgrades of Arista Fabric, CVP, and CVaaS.
• Manage the integration of new Arista switches and update design documents accordingly.

Training and Mentorship:

• Conduct training and mentoring sessions to upskill the Day 2 Ops team.
• Ensure team readiness for new features and network fabric enhancements.

Additional Tasks:

• Plan and oversee upgrades and change management activities.
• Ensure SLAs and timelines for all planned activities are met.
• Participate in Arista tech sessions and collaborate with the Arista team for product lifecycle management.

Day-to-Day Activities:

• Perform health checks on CVP and Arista Fabric.
• Troubleshoot technical issues and coordinate with Arista TAC as needed.
• Configure RMA hardware for production networks.
• Update design documents for deployed configurations.
• Ensure compliance and closure of audit observations.

Education & Certifications:

• BE/B.Tech/MCA or equivalent degree.
• Network certifications such as CCNA, CCNP, CWNA.
• ACE L3 or higher certification (preferred).