Data Operations Administrator

Grade JResponsible for coordinating master data setup, particularly intercompany and billing data and monitor its quality while ensuring adherence to policies and procedures and working with team members to help drive exceptional customer service, operational excellence and compliance.

Entity:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to address some of the big sophisticated challenges that matter for the future.

We have a real contribution to make to the worlds ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.

Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better - and how you can play your part in our world-class team

Key Accountabilities and challenges
Build and maintain the master data not limited to material master, vendor master, customer master and pricing master to ensure that the master data is kept up-to-date and in a consistent and organized manner.
Implement assigned steps in the addition, change and de-activation processes for master data records.
Use the respective reporting tools to supervise data accuracy and synchronization across the various systems.
Maintaining solid relationships with business function
Ensure data input is consistent with the data standards and meets the required levels of completeness
Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and critical metric measures
Ability to work and collaborate within a virtual distributed team environment
Ability to prioritise successfully
Ability to formulate and address problems
Ability to build positive relationships with business collaborators, technical teams and delivery teams
Solve data issues and resolve discrepancies in a timely manner.
Process master data requests efficiently in line with Service Level Agreements (SLA) and Key Performance Indicators (meaningful metric).
Identify and implement process and solution requirements for the master data management process.
Data gathering, maintenance and reporting for the monitoring of meaningful metrics and trends in the master data management process.
Working hours (ANZ/ASPAC/UK/Europe/US shift) to support Business Partners

Role will cover US applications.

Key Relationships:
Sales, Sales Operations Marketing teams
Logistics Supply teams
Distributors Resellers
External business partners

Education Experience
Proficient in English language with the ability to express any idea without hesitation, have good vocabulary and grammar; people understand you easily. Both your spoken and written skills are good.
Bachelor s degree or equivalent experience in management, Business, Finance, Accounting, or related field
Proven track record in data administration or master data systems development with a good understanding of the principles of data conversion, consolidation and harmonization.
Some experience in JDE Salesforce or other SAP would be an advantage
Previous experience in data structures or data management/administration.
Previous experience in a compliance environment where standards must be delivered by systems, processes and people (e.g., a quality function) and experience of operational data requirements of sophisticated ERP systems.
Shared service centre experience.

Travel Requirement

Relocation Assistance:

Remote Type:

Skills: