Quality and Formulation Advisor

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Castrol is a global leader in lubricants and part of the bp Group, one of the world s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of cultivating top talent for leadership roles, both locally and globally.

We are currently looking for Quality and Formulation Advisor based in Mumbai location and details mentioned below:

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This role owns the Formulation Control process for Castrol India limited. The role also supports the other Quality Control & Quality Assurance activities for delivering the Quality agenda. This role reports to General Manager Quality Control and works closely with Manufacturing Plants, Third Party manufacturing units, GLT, Sales & Marketing and the functions and supports the Quality agenda for the country. The incumbent is responsible for all quality activities relating to the continuous improvement specifically: Manage formulation management for India business including the engineering change orders. * Ensure that appropriate approvals for formulation is taken at all gates in fusion Closely liaise with GLT to ensure Formulation Release Documents are accurate and is received on time Capture the feedback from customer visits and make action plan to improve gaps. Develop audit protocol for Conduct packaging supplier audits and Raw material supplier audits Work with procurement to identify the audit calendar for year Conduct audits as per calendar and agree on action plan Conduct visits to Base oil loading locations and audit them at as per agreed action plan. Champion quality aspect of imported FG process Revive and champion VOC (Voice of Customer process) within supply chain. Work closely with CE&O team and review feedback received related to Quality in customer complaint portal and make a MI for the trends.

Roles & Responsibilities:

This role reports to General Manager Quality Control and works closely with Manufacturing Plants, Third Party manufacturing units, GLT, Sales & Marketing and the functions and supports the Quality agenda for the country. The incumbent is responsible for all quality activities relating to the continuous improvement specifically: 1. Formulation Process to be handled with high accuracy > 99% 2. Support PF & ECO creation with agreed Service Level Agreements 3. Support & Coach team members to perform at high levels of ownership & accountability 4. Closely work with customers to support New Product Introductions as per plan timelines 5. Co-ordinate with Technology for Formulation Release Document accuracy 6. Work with Global Stakeholders- Fusion & Streamline Team for maintaining system performance

Experience & Qualification:

1. 5-7 years of Supply Chain in manufacturing and leading/ working on world class Manufacturing/Chemical organization. Shall possess relevant knowledge of ERP/Fusion/JDE System 2. Qualifications: Graduate ( BSC / BE / Masters ), Management Degree would be additional advantage 3. Good knowledge of project management, planning, co-ordination and should be able to work well under pressure and with exciting priorities. 4. This position requires good people management, leadership and influencing skills. 5. Ideally a digital guide or keen to grow and take ownership within this space. Good Problem Solving & Analytical skills. 6. Networking Skills & Effective Communication local & global stakeholders. 7.Demonstrate ability to lead multiple activities concurrently and developing process improving strategies

You will work with:

Internal:

Marketing, Planning Team, Procurement Team, Technology, Plant Quality Teams, CoE, Global Fusion & Streamline Teams etc.

External: Packaging Suppliers, Raw Material Supplier, Customers etc