Front Office Supervisor

Key Responsibilities:

• Supervise daily front office operations to ensure exceptional guest experiences.
• Lead, train, and motivate the front office team to achieve service excellence.
• Manage guest check-ins/outs, reservations, and inquiries efficiently.
• Handle guest feedback and resolve issues professionally.
• Maintain communication with other departments to ensure seamless operations.

What Were Looking For:

• Minimum 2 years of experience in a front office role, with supervisory experience preferred.
• Strong leadership, communication, and organizational skills.
• Proficiency in property management systems (IDS) and reservation software.
• A friendly demeanor and passion for delivering outstanding guest service.
• Flexibility to work in shifts, including weekends and holidays.

Why Join Us?

• Work in a serene and vibrant resort environment.
• Opportunities for professional growth and development.
• Competitive benefits package.
• Employee discounts on accommodation.