Sr. Officer/Officer - Strategic Alliance

Role & responsibilities

Key highlights of the role are listed below (purely indicative and not limiting):

Being part of the Alliances team, your main responsibilities will be to onboard partners basis

segment, ensuring visibility, making rationale of offers through competition analysis and to

manage partners relationships through the life cycle for campaign execution, compliance,

legal checks, promotions and marketing, billing, handling customer queries.

• Working closely with reporting manager and be responsible for identifying growth

opportunities through relevant partnerships across ecosystem and contribute to card

spend.

• Taking full ownership of managing the requirements on business, legal, compliance,

finance, technology and credit. Liaise with and between different

departments/stakeholders.

• Setting vision & KPIs to enhance growth in offer campaign with a roadmap to achieve

the same using various market trend and competition analysis.

• Ensure visibility of offers across active platform
• Ensuring timely resolution of customer queries/escalation.
• POS and PG partners management, new partners addition, merchants relationship

and promotions.

Applicants should possess the following attributes:

• Must be strong in relationship management, negotiation, data analysis and should

have knowledge with current industry trends, etc. Preferably with an alliance

background

• Very good presentation, data handling, writing, and excellent communication skills

(English and Hindi, written and spoken).

• Decision-making & problem-solving skills. Disciplined, strong interpersonal skills, and a

quick learner. Good team player in cross-functional teams.