Sr. Officer/Officer- Card Issuance

Role & responsibilities

Key highlights of the role are listed below (purely indicative and not limiting):

• This position would include the mentioned set of responsibilities but not limited to
• Handle customer queries and complaints effectively and efficiently.
• Work with responsibility and accuracy within the defined TAT.
• Be an integral part of the Team and should have readiness to learn new things.
• Acquainted with the Credit Card Industry and the offerings of the peer.
• Effectively manage Vendors and activities related to them.
• Liaison with Internal and external customers.
• Adhere to the internal & external policies and guidelines.
• Would be comfortable to work in both Day & Night shifts.

Applicants should possess the following attributes:

Effective Spoken & Written Communication skills in English and Hindi are a must.

• Patient listener.
• Capable of Decision Making.
• Good Interpersonal Skill.
• Customer centric.
• Hard Working.
• Basic know how of operating Computer (MS-Office).