Sr. Officer/Officer- FRM Ops

Role & responsibilities

• Previous working Knowledge of FCU and Hunter tool would be added advantage.
• Identifying application inconsistencies and detecting suspicious applications across multiple channels
• Review applications referred due to rules defined in Hunter to decision applications across multiple channels.
• Knowledge and understanding of Bureau and Trans Union CIBIL report
• Review the cases with regards to KYC or any document attached and identify fraud / risk if any and to highlight
• Review Income documents & identify in case of fudged documents
• This would require Outbound calling to detect Fraud
• To detect fraudulent activity and take appropriate action to reduce financial loss
• Actively work with internal and external stake holders to share trends on the recent fraud practices and share recent trends with Management.

Job Responsibilities including but not limited to the below:

• Filter suspicious applications basis rules defined in Tool (Hunter)
• Identify Inconsistencies at the application level for applicants
• Knowledge of working on HUNTER mandatory
• Knowledge and understanding of Bureau and Trans Union CIBIL report
• Ability to resolve complex problems with minimal guidance
• Excellent writing, interpersonal, and communication skills
• Ability to excel in a fast-paced environment with multiple priorities.
• Proficient in Microsoft Excel, PowerPoint, and Word
• Ability to communicate with internal and external management in all levels and in all aspects of acquiring.
• Knowledge of KYC understanding and identification would be an added advantage
• Should be well-versed with RBI guidelines
• Should be having good knowledge on market fraud cases and should be able to detect fraudulent documents.