Vice President, Production Services Application Support II

We re seeking a future team member for the role of Vice President, Production Services Application Support II to join our Assest Servicing Team. This role is located in Chennai, India - HYBRID.

In this role, you ll make an impact in the following ways:

To be successful in this role, we re seeking the following:

Have knowledge and/or prior experience supporting Middle office Trade processing and their trade flow
Reconcile and validate trade capture and day trading activity in timely and accurate manner.
Coordinate with front office and other support teams, locally and globally, to address trade related enquiries and issues
Analytic and data driven experience in supporting applications part of the Trade Lifecycle
Experience in deployment and strong debugging skills in Docker
Linux system administration experience
Experience with IBM MQ/ messaging and Rabbit MQ middleware queues.
Experience with Ruby and Java framework applications
Experience with postgress databases and writing complex SQL queries.
Experience with monitoring tools a plus - Splunk, AppDynamics, Prometheus, Grafana, Moogsoft or related solutions
Familiarity with ITIL Service Management.
Troubleshoot and escalate alerts that cannot be resolved to appropriate section
Prioritize and handle service requests, incidents, change management and problem tickets