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106 BNY Jobs

Vice President, Production Services Application Support II

6-10 years

Pune

1 vacancy

Vice President, Production Services Application Support II

BNY

posted 5d ago

Job Description

  • Vice President, Production Services Application Support II
We re seeking a future team member for the role of Vice President, Production Services Application Support II to join our Assest Servicing Team. This role is located in Chennai, India - HYBRID.
In this role, you ll make an impact in the following ways:
  • We are seeking an Senior Production Services Application Support Analyst for Level 2 support for our Middle Office platform /Applications.
  • Responsible for managing overall availability, reliability, and defect prevention.
    Respond to, diagnose, and resolve service disruptions
    Identify, define, and implement required monitoring and automation solutions
    Work closely with developers on continuous integration / continuous delivery solutions
    Conduct root cause analysis for complex production issues
    Reviews and evaluates project plans and objectives to ensure they meet system needs.
    Monitors changes to applications and their operating environment
    Create and maintain support documentation and procedures
    Ability to deal with time sensitive issues in support of critical service level commitments
    Contributes to the achievement of area objectives
    Should be willing to work weekends
To be successful in this role, we re seeking the following:
  • Bachelors degree in computer science or a related discipline, or equivalent work experience required,
    advanced degree is beneficial, 5-7 relevent experience years of diverse experience in multiple areas of information technology required,
    experience in the securities or financial services industry is a plus.
Have knowledge and/or prior experience supporting Middle office Trade processing and their trade flow
Reconcile and validate trade capture and day trading activity in timely and accurate manner.
Coordinate with front office and other support teams, locally and globally, to address trade related enquiries and issues
Analytic and data driven experience in supporting applications part of the Trade Lifecycle
Experience in deployment and strong debugging skills in Docker
Linux system administration experience
Experience with IBM MQ/ messaging and Rabbit MQ middleware queues.
Experience with Ruby and Java framework applications
Experience with postgress databases and writing complex SQL queries.
Experience with monitoring tools a plus - Splunk, AppDynamics, Prometheus, Grafana, Moogsoft or related solutions
Familiarity with ITIL Service Management.
Troubleshoot and escalate alerts that cannot be resolved to appropriate section
Prioritize and handle service requests, incidents, change management and problem tickets
  • America s Most Innovative Companies, Fortune, 2024
  • World s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
  • Most Just Companies , Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg s Gender Equality Index (GEI), 2023

Employment Type: Full Time, Permanent

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Prepare for Application Support roles with real interview advice

Top BNY Application Support Interview Questions

Q1. Palindromic Substrings Problem Statement You are given a string 'STR'. Your task is to determine the total number of palindromic substrings ... read more
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What people at BNY are saying

Application Support salary at BNY

reported by 1 employee with 3 years exp.
₹2.7 L/yr - ₹3.5 L/yr
29% less than the average Application Support Salary in India
View more details

What BNY employees are saying about work life

based on 4.1k employees
63%
93%
76%
62%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

BNY Benefits

Free Transport
Cafeteria
Health Insurance
Work From Home
Free Food
Job Training +6 more
View more benefits

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BNY Pune Office Locations

View all
Pune Office
iNautix Technologies India Pvt Limited,Hadapsar, Level 3, Tower 8, Magarpatta City SEZ Pune
Maharashtra 411013
Pune Office
BNY Mellon India Operations, 6, Commerzone IT Park Internal Rd, Commerzone IT Park, Yerawada Pune
Maharashtra 411006

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