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Senior Associate, Production Services Infrastructure Support Analyst
2-4 years
Pune
1 vacancy
Senior Associate, Production Services Infrastructure Support Analyst
BNY
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Good knowledge and hands on experience in creating and managing collections, applications, packages, deployments, and reports using the SCCM console or PowerShell scripts.
- Follow organizations policies and standards to ensure smooth and defined process.
- Patch Management using SCCM.
- Troubleshoot and fix and disruptions on the SCCM , able to analyze and suggest/provide improvements.
- Work on corporate wide deployments for various projects within the SCCM team - this may include delegating tasks to team members.
- Create custom test environments to provide proof of concept before implementing into production.
- Develop implementation strategies and deployment schedules with requestor.
- Validate deployment plans for compliance.
- Maintain the health of the SCCM environment.
- Provide technical guidance to SCCM team and customer.
- Assist in the creation\updating of SCCM documentation.
- Good working knowledge of SQL reporting, PowerBi and PowerShell scripting.
- Experience with SCCM, patch management, software deployment
- Following strict change, incident, request, and problem management guidelines using ServiceNow
- Configure task sequences using SCCM console
- Automation on BAU tasks using available tools.
To be successful in this role, we re seeking the following:
- Deployment of 3rd party patches.
- Deployment of Corp wide application install/uninstall
- Deploy Application, Package and TS.
- Post new patch pre pilot deployment validate through automation script from all the personas/ laptops and attaching the summary results in the RFCs.
- Vulnerability management.
- Inactive Client troubleshooting.
- Creating RFC s.
- Troubleshooting errors in the deployment.
- Responsible for handling tickets (Task, Incident and RFC)
- Looking at the MYCIO dashboard and remediate the vulnerabilities beyond TTR.
- Creating collections and deployment.
- Deleting the deployments/Collections which are completed.
- Update work notes on daily basis till closure of RFC.
- Create tickets to WTS for offline machines to address vulnerabilities and maintain N-1 version.
- Add/Remove user from SCCM Application AD group.
- Running reports in SQL Server Management Studio for the deployments and sending the same to the stakeholders.
- Sending inventory data from sccm as and when requested by LOB/Individual.
- Maintaining Sharepoint and confluence site for BAU task and updating SOP documents.
- Working on addressing the EOL/SOP projects in coordination with ITAM Team.
- Test Deploy any new security related applications to all machines across globe.
- Providing uninstall strings as and when requested by packaging team to create/update uninstall packages
At BNY, our culture speaks for itself. Here s a few of our awards:
- America s Most Innovative Companies, Fortune, 2024
- World s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
- Most Just Companies , Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg s Gender Equality Index (GEI), 2023
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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