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Associate, Production Services Application Support Analyst II
2-7 years
Pune
1 vacancy
Associate, Production Services Application Support Analyst II
BNY
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Maintain Production stability by monitoring Production alerts and Incidents and take timely remediation actions as defined in our standard operating procedure (SOP).
- Handle Incident bridge calls on need basis playing the role of Senior Incident officer (SIO).
- Participate actively with our automation efforts to reduce manual work.
- Cover IST shifts (6:30 am to 3:30 pm / 2 pm to 11 pm IST) for our India support team as per their rotational shift model. Our 2 Shift cycles are either Sundays to Thursdays or Tuesdays to Saturdays.
To be successful in this role, we're seeking the following:
- Bachelor of Engineering or Equivalent degree
- 2 + years of relevant Application support experience in distributed / mainframe environments with strong hold on Unix commands.
- Solid experience in Incident Management process to perform the role of Senior Incident officer (SIO) while handling major Incidents for all our LOBs in Corporate Engineering.
- Hands on exposure of monitoring, scheduling, and reporting tools like Moogsoft, Splunk, App dynamics, Dynatrace, Synthetic monitoring, ESP, Control-M, Service now, Thousand eyes etc
- Hands on with any scripting programming languages like Python or Shell scripting.
- Strong communication for handling management communications and debugging skills following documented standard operating procedures or knowledge documents.
Our Benefits and Rewards:
- BNY offers highly competitive compensation, benefits, and we'llbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy
- We provide access to flexible global resources and tools for your life s journey
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter
Employment Type: Full Time, Permanent
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People are getting interviews through
(based on 202 BNY interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
31%
14%
14%
13%
11%
3%
14% candidates got the interview through other sources.
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What people at BNY are saying
Application Support Analyst 2 salary at BNY
reported by
3
employees
with 3-5
years exp.
₹7.5
L/yr - ₹10
L/yr
11%
more
than the average Application Support Analyst 2 Salary in India
View more details
What BNY employees are saying about work life
based on 3.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
BNY Benefits
View more benefits
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