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Associate, Client Onboarding/Transitions/Conversions/KYC I
3-6 years
₹ 7.5 - 8.555L/yr (AmbitionBox estimate)
Pune
1 vacancy
Associate, Client Onboarding/Transitions/Conversions/KYC I
BNY
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provides quality support to clients with Critical and sensitive Standing instructions setups processes daily. Independently assists clients by responding to phone, email and other inquiries regarding company products, services, and procedures.
- Responds to client questions on the process and request and aids with issues that have been escalated by junior team members. Research and resolves moderately complex operational or client issues.
- Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures. Assists in providing status updates on problem resolution and outstanding issues to other teams
- Assists with process improvement by contributing ideas to improve team efficiency. No direct reports. Provides guidance to less experienced staff.
- Responsible for the quality and completion of own work
- Demonstrate understanding of the various regulations applicable to the role and the associated control framework to ensure ongoing adherence.
- Demonstrate good communication skill ( Written and Spoken) in English as the role would involve communicating with internal and external clients.
- Generating and providing information to questions from internal and external clients
- Working in a team to deliver best possible client service related to analyzing and maintaining client s documents
- Ensuring documents are uploaded correctly and match regulatory requirements in order to support the daily business responsibilities whilst minimizing the potential risk and financial loss in the inherent process
- Demonstrate understanding of the various regulations applicable to the role and the associated control framework to ensure ongoing adherence.
- Demonstrate good communication skill (Written and Spoken) in English as the role would involve communicating with internal and external clients.
- Generating and providing information to questions from internal and external clients
- Graduate or BBA/MBA degree required
- Minimum 3 years of experience required.
Employment Type: Full Time, Permanent
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What people at BNY are saying
Rating based on 82 Associate
reviews
Anonymous · Finance & Accounting
in Chennai
Overall a good company
- Job security - Good
BNY Mellon is undoubtedly a great organization with a strong reputation and excellent opportunities. However, there are areas for improvement, particularly in how employee concerns are addressed. In certain teams, including my own, managers and senior leadership (VPs, AVPs) seem to overlook or dismiss employee feedback, which can cre..Read More
- Salary - Poor
Associate salary at BNY
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Maharashtra 411013
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