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Associate, Client Processing Representative II
5-8 years
Pune
1 vacancy
Associate, Client Processing Representative II
BNY
posted 20d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Performs routine and non-routine client service and transactional support functions.
- Provides analytics and reporting services, working to improve and automate transaction processing systems.
- Advises organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Provides direction to lower-level service roles in the successful delivery of support or service.
- Processes account related transactions per scheduled events/client authenticated direction. Answers inquiries and resolves problems or issues.
- Assesses needs and suggests/promotes alternative approaches to service models.
- Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves problems based on an understanding and knowledge of the intricacies of the system.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Manages situations which may require adaptation of response or extensive research according to internal or external client response.
- May be responsible for allocating and checking work of support team members.
- May be responsible for specific supervisory review, training and approval actions.
- Contributes to the achievement of team objectives
To be successful in this role, we re seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required.
- 5 plus years of total work experience preferred. Experience in an operational area and/or client services preferred.
Employment Type: Full Time, Permanent
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People are getting interviews at BNY through
People are getting interviews through
(based on 203 BNY interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
31%
14%
14%
13%
11%
3%
14% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at BNY are saying
Rating based on 24 Client Processing Representative
reviews
Anonymous · Finance
in Chennai
Likes
Good work culture
Dislikes
Low salary and less learning
Read 24 reviewsClient Processing Representative salary at BNY
reported by
138
employees
₹2
L/yr - ₹5.3
L/yr
27%
more
than the average Client Processing Representative Salary in India
View more details
What BNY employees are saying about work life
based on 3.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
BNY Benefits
View more benefits
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