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BNY Client Processing Representative Interview Questions and Answers

Updated 13 May 2024

BNY Client Processing Representative Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About CDO and CLO
  • Q2. What is Reconciliation
  • Ans. 

    Reconciliation is the process of comparing two sets of records to ensure they are in agreement.

    • Reconciliation involves verifying and adjusting financial transactions to ensure accuracy.

    • It is commonly used in banking, accounting, and other financial industries.

    • Examples include reconciling bank statements with internal records, or matching invoices with payments.

    • The goal of reconciliation is to identify and resolve any d

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. About salary discussion
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
No response

I applied via Indeed and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Just checking your background
  • Q2. What’s your experience, your right to work. Visa sponsorship

Interview Preparation Tips

Interview preparation tips for other job seekers - Read their website about value and culture

Client Processing Representative Interview Questions Asked at Other Companies

asked in BNY
Q1. What is Reconciliation
asked in BNY
Q2. Share onboarding details
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basic english, basic capital and money market question rest of that accounts question

Round 3 - One-on-one 

(1 Question)

  • Q1. Capital markets, derivatives, OTC, TLC, Options trade types
Round 4 - HR 

(1 Question)

  • Q1. Share onboarding details
  • Ans. 

    Onboarding involves introducing new hires to company policies, procedures, and culture.

    • New hires are given an orientation to learn about the company's mission, vision, and values.

    • They are introduced to their team and given a tour of the office.

    • They are trained on company policies and procedures, including HR and IT policies.

    • They are given access to necessary tools and systems, such as email and software.

    • They may also r...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview Mainly covers financial markets like capital and money market
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude consists of 2 section, one part was general English and second part was finance.

Round 3 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. How are you going to fit in this role
  • Ans. 

    I have the necessary skills, experience, and mindset to excel in this role.

    • I have a strong background in client processing and understand the intricacies of the role.

    • I am highly organized and detail-oriented, ensuring accuracy in all client transactions.

    • I have excellent communication skills, allowing me to effectively interact with clients and address their needs.

    • I am a quick learner and adapt easily to new systems and...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient and try to be as confident as you can be.

BNY interview questions for designations

 Inter Representative Client Processing

 (2)

 Intermediate Client Processing Representative

 (1)

 Processing Executive

 (1)

 Intermediate Representative

 (15)

 Senior Representative

 (7)

 Lead Representative

 (4)

 Representative Lead

 (1)

 Senior Processing Executive

 (1)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Give an example of good customer service.
  • Ans. 

    A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.

    • Listening actively to the customer's concerns

    • Offering personalized solutions

    • Following up to ensure satisfaction

  • Answered by AI
  • Q2. Give an example of bad customer service.
  • Ans. 

    Being ignored by a customer service representative when seeking assistance.

    • Long wait times on hold without any updates or assistance

    • Rude or dismissive behavior from customer service representatives

    • Lack of follow-up or resolution to customer inquiries or complaints

  • Answered by AI
  • Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
  • Q4. Give an example of your biggest regret so far.
Round 3 - HR 

(2 Questions)

  • Q1. Reasons for choosing this company.
  • Q2. Reasons for gap in career.

Interview Preparation Tips

Topics to prepare for HSBC Group Processing Executive interview:
  • Customer Service Operations
Interview preparation tips for other job seekers - Prepare well for the interview. Remain clam and composed. Don't be overconfident. Don't bluff or fake any answers, the interviewers can see through them They are well experienced.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Python and sql intermediate level questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Guesstimate problem
Round 3 - One-on-one 

(1 Question)

  • Q1. Director level round
Round 4 - HR 

(1 Question)

  • Q1. Compensation discussion

Interview Preparation Tips

Topics to prepare for American Express Processing Manager interview:
  • Python
  • Tableau
  • SQL
  • joins
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What was your experience

Interview Questionnaire 

2 Questions

  • Q1. Why did you leave job?
  • Q2. My previous Company migrated to pune.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Career review asking mainly about achievments

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well your CV and be specific about your achievements

Interview Questionnaire 

1 Question

  • Q1. Previous experience related questions, how do you prioritize your works,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident during interview

BNY Interview FAQs

How many rounds are there in BNY Client Processing Representative interview?
BNY interview process usually has 2-3 rounds. The most common rounds in the BNY interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for BNY Client Processing Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BNY. The most common topics and skills that interviewers at BNY expect are Bloomberg, Finance, Operations, Asset Management and Financial Services.
What are the top questions asked in BNY Client Processing Representative interview?

Some of the top questions asked at the BNY Client Processing Representative interview -

  1. What is Reconciliat...read more
  2. Share onboarding deta...read more
  3. Capital markets, derivatives, OTC, TLC, Options trade ty...read more

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BNY Client Processing Representative Salary
based on 106 salaries
₹2.2 L/yr - ₹5.3 L/yr
20% more than the average Client Processing Representative Salary in India
View more details

BNY Client Processing Representative Reviews and Ratings

based on 24 reviews

4.1/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

4.1

Salary

4.0

Job security

4.4

Company culture

3.6

Promotions

4.0

Work satisfaction

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