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Associate, Client Processing Representative I
3-5 years
Pune
1 vacancy
Associate, Client Processing Representative I
BNY
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
- Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex, manual processing of updates to client accounts or company records.
- Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data. Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Identifies, investigates and resolves problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
- Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
- Review and check work of other Client Processing Support staff and help resolve escalated issues. May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.
- Responsible for the quality and completion of own work. High school/secondary school or the equivalent combination of education and experience is required.
To be successful in this role, we re seeking the following:
- Bachelor s degree preferred.
- 3-5 years of total work experience preferred.
- Experience in brokerage processing preferred. Applicable local/regional licenses or certifications as required by the business.
Employment Type: Full Time, Permanent
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People are getting interviews at BNY through
People are getting interviews through
(based on 203 BNY interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
31%
14%
14%
13%
11%
3%
14% candidates got the interview through other sources.
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What people at BNY are saying
Rating based on 24 Client Processing Representative
reviews
Anonymous · Finance
in Chennai
Likes
Good work culture
Dislikes
Low salary and less learning
Read 24 reviewsClient Processing Representative salary at BNY
reported by
138
employees
₹2
L/yr - ₹5.3
L/yr
27%
more
than the average Client Processing Representative Salary in India
View more details
What BNY employees are saying about work life
based on 3.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
BNY Benefits
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