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Technical Writer
BMC Software
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
In this role, you will be a part of a team of technical writers, which working closely with Software Developers, QA Engineers, Product Managers, and Customer Support to produce high-quality documentation. So, if you are a Technical Writer who has an excellent understanding of the documentation development process, the software development process, and product lifecycles; If youd like to work on interesting and complex products; If you are a great team player with strong learning abilities - BMC is the place for you!
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
Contribute to the development of high-quality technical documentation by working with information developers and cross-functional colleagues to design, scope, develop, edit, and publish technical content as directed by documentation project leaders.
Under direction from IDD management and lead information developers, take ownership of the documentation for a product or product area. Write and edit product notices, such as release announcements. Work with Engineering and QA to refine application programming interface (API) documentation. Peer edit documentation.
Create and work to documentation plans. Work to project plans.
Work with reviewers and editors to ensure that content is technically accurate, appropriate for the intended audience, and consistent with BMC product documentation standards.
Deliver documentation on time and with the highest quality possible.
Create documentation in appropriate delivery formats, such as wiki topics and PDF.
Review and contribute to feature and use case design documents.
Become a subject matter expert for the product being documented.
Participate in meetings to learn about products and features. Conduct interviews with subject matter experts. Gain an understanding of assigned products and cross-product integrations through guided training and individual study. Install and work with prototype applications.
Gain awareness of customer issues and documentation usage from a customer perspective through field reports and IDD customer feedback calls.
Help other information developers as required to meet deadlines.
Make recommendations to improve technical information based on the needs of the target audience. Make recommendations to improve the content model, style, and structural elements of BMC documentation. Initiate and recommend creative ways to improve technical information deliverables and processes. Use creative approaches to solving problems.
Report accurate and timely status for all assignments. Escalate issues to management.
To ensure youre set up for success, you will bring the following skillset & experience:
- 4-7 years of experience as a technical writer
- Experience writing technical documentation for complex software products.
- Experience working in a documentation team.
- Experience writing content from scratch, as well as updating legacy documents to meet Style Guide writing standards.
- High proficiency with accepted industry-specific authoring/publishing tools
- Eye for detail and quality
- Organizational skills and ability to handle multiple projects.
- Excellent communication and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups.
Whilst these are nice to have, our team can help you develop in the following skills:
- Technical Writing Course
- Experience working in an enterprise company
- Experience in Flare
Employment Type: Full Time, Permanent
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People are getting interviews at BMC Software through
People are getting interviews through
(based on 25 BMC Software interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
32%
28%
16%
4%
4%
16% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at BMC Software are saying
Rating based on 1 Technical Writer
review
Anonymous · IT Infrastructure Services
in Bangalore/Bengaluru
Likes
Nothing nothing nothing nothing
Dislikes
Nothing nothing nothing nothing
Read 1 reviewTechnical Writer salary at BMC Software
reported by
7
employees
with 1-7
years exp.
₹3.6
L/yr - ₹18.5
L/yr
44%
more
than the average Technical Writer Salary in India
View more details
What BMC Software employees are saying about work life
based on 468 employees
Flexible timing
Monday to Friday
No travel
Day Shift
BMC Software Benefits
Submitted by Company
Shift allowance Employee Relief Fund Sakhi Program Baby Blanket Program Creche Benefits
Submitted by Employees
View more benefits 
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BMC Software Pune Office Locations
Pune Office
BMC Software, Wing 1, Tower 'B', Business Bay, Survey No. 103, Hissa No. 2, Airport Road, Yerwada
Pune
Maharashtra 411006
Maharashtra 411006
Pune Office
Wing1, Tower B, Business Bay,
Yerwada, Airport Road,
Pune – 411006, INDIA
Pune
411006
411006
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