Technical Writer

As a Technical Writer on our Product Documentation team in Hyderabad, you'll be a key player in creating high-quality technical documentation that empowers our clients, partners, and employees.

Heres how youll make an impact:

Develop & Create: Independently gather information from subject matter experts to write procedure manuals, technical specifications, process documentation, and release notes.

Collaborate & Understand: Work closely with internal teams to gain an in-depth understanding of our product and documentation needs.

Communicate & Simplify: Produce clear, high-quality documentation that meets industry standards and is tailored to your audience, including user interface text, online help, and developer guides.

Maintain & Innovate: Ensure that all documentation aligns with our brand voice and tone, adhering to style guides and consistency.

Analyze & Improve: Continuously improve existing content, seeking opportunities for reuse and single-sourcing to enhance efficiency.

Adapt & Participate: Thrive in an Agile environment by participating in product release activities and contributing to product quality and usability goals from an end-user perspective.

What Will You Bring?

To thrive in this role, you'll bring a passion for technical writing and a drive for excellence. Heres what we’re looking for:

Expertise in Technical Writing: At least 3 years of professional writing experience, with the proven ability to rapidly learn new software and develop structured, user-friendly documentation.

Strong Understanding of DDLC: Ability to translate complex technical information into dynamic and engaging content for various formats.

Exceptional Communication Skills: Fluent English, with clear, concise writing and the ability to effectively communicate and present information.

Organizational Prowess: Ability to manage multiple priorities effectively while remaining flexible and adaptable to evolving needs.

Attention to Detail & Deadlines: High-quality control standards and proven track record of meeting delivery timelines.

Team-Player & Self-Starter: Comfortable working independently and as part of a team, motivated by a fast-paced, ever-changing Agile environment.

Technical Acumen: Experience working in software, technology services, or related industries, with a preference for candidates with a degree in Computer Science, Engineering, or equivalent.

Bonus Points for:

Familiarity with authoring tools such as Adobe RoboHelp, JIRA, and Confluence.

Experience working within an Agile development environment.