Looking For BizOps (Linux+Mysql)-- Gurgaon Location-- BnG

About BNG:

BlackNGreen is not just another telecom or internet software solutions company; we're a 15-year-old innovation powerhouse that touches the lives of over 2 billion people across 90+ countries.

Welcome to the future of telecom and internet solutions! With a legacy spanning 15 years, BlackNGreen touches the lives of over 2 billion people across 90+ countries. We're not just a company; we're a global innovation powerhouse. Our ground breaking products and services have made us a preferred partner for top telecom operators worldwide.

Highlights
- Among the fastest growing mobile technology companies in the world.
- Currently present in 90+ Countries.
- Among the top 3 revenue generating partners at most locations.
- Pioneering several path-breaking mobile services and technology platforms.

Desired Candidate

1. 1+ years of experience

2. Bachelor's degree in Technology from a reputed college

3. Sound knowledge of Operating system Linux, Windows

4. Sound knowledge of Database MySQL

5. Understanding of Telecom/VAS/IVR platforms

6. Good Knowledge Of SIP/SS7/WAP/Networking

7. Client relationship and excellent communication skills

8. Collaborative Working & Change Agility

9. Ability to identify problems, mediate issues and develop solutions

Share your resume on anu.singh@blackngreen.com

Roles & Responsibilities,

- L0, L1, L2 and L3 troubleshooting and resolutions

- Preparing Root Cause Analysis (RCA) for Internal or external incidents as per the requirements

- Business analysis which will include revenue assurance, formulating promotion plan strategies, campaign management, devising new strategies for revenue management, reconciliation, invoicing and collection.

- Maintaining client relationship and giving timely business reviews to the external and internal stakeholders.

- Ensuring System and Services alerts automation using Nagios Tool

- Coordinating with internal and external stakeholder

- Gathering Requirements all the stake holders and frame it to Scope of Work (SOW)

- Regular analysis of Service usage, user behavior and billing

- Services routine testing and checkup with Operator

- Basic knowledge of ticketing tools like JIRA, Atlassian.

- Resolving any product related queries

- Maintaining SLAs and TAT.

Share your resume on anu.singh@blackngreen.com

Regards

Anu SIngh

DGM Recruitment