BirdAI - Account Manager (4-8 yrs)

Birdeye is looking for motivated and skilled Account Managers with 4-8 years of experience to join our dynamic team.

About the Role:

- As an Account Manager at Birdeye, you'll play a crucial role in building and nurturing long-term relationships with our valued clients.

- You will be responsible for, understanding client needs, and driving business growth through effective account management strategies.

We're Looking For Someone Who:

- Has minimum years of proven experience in account management in outbound software sales.

- Boasts strong communication and interpersonal skills.

- Holds a Master's degree

- Is comfortable working for the US shifts i.e. 6:30 PM-3:30 AM

Key Responsibilities:

Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, ensuring their needs are understood and addressed effectively.

Account Growth: Drive business growth by identifying opportunities for upselling and cross-selling, ensuring the success of each client's journey with Birdeye.

Client Needs Analysis: Understand and assess client requirements, propose tailored solutions, and collaborate with internal teams to deliver them.

Strategy Development: Develop and execute account management strategies to maximize client satisfaction, retention, and business outcomes.

Communication: Serve as the main point of contact for clients, maintaining clear, professional, and timely communication.

Problem Solving: Proactively address client concerns, resolve issues, and ensure the smooth execution of services