Business Development Manager Retail Sales

BHIVE Group is looking for a motivated Business Development Manager Retail Sales to oversee and drive workspace sales efforts. The ideal candidate will have a experience in inside sales, small-ticket seat sales, and exposure to day pass sales. Experience working with channel partners and familiarity with HubSpot CRM is a plus. A his role requires excellent organizational skills, the ability to manage inbound leads, and coordination with channel partners to achieve sales targets and ensure customer satisfaction.

Key Responsibilities:

• Sales and Business Development:
• Develop and execute strategies to drive workspace sales, including inside sales, small-ticket offerings, and day passes.
• Collaborate with channel partners to generate new business opportunities and enhance sales outcomes.
• Design and implement campaigns tailored to retail clients, maximizing workspace occupancy.
• Lead Management:
• Attend to allocated leads in a timely manner.
• Ensure effective lead management by updating the CRM at every stage of the sales cycle.
• CRM and Reporting:
• Maintain accurate and up-to-date information in the CRM.
• Provide daily reports on sales activities and lead status.
• Channel Partner Coordination:
• Work closely with channel partners to generate leads and drive retail sales.
• Build and nurture relationships with partners to enhance collaboration and sales opportunities.
• Client Walk-throughs:
• Conduct walk-throughs for clients at various centres.
• Coordinate with the Customer Success team to ensure smooth and informative client visits.
• Legal Compliance:
• Ensure all deals and contracts comply with relevant laws and company policies.
• Collaborate with legal teams to manage documentation and contract requirements.
• Sales Targets and Expansion:
• Achieve and exceed assigned sales targets for retail sales.
• Drive efforts for renewals and account expansion, ensuring client retention and growth.
• Knowledge of Centres:
• Maintain in-depth knowledge of all BHIVE centres to effectively pitch and sell to retail clients.

Key Performance Indicators (KPIs):

• Revenue Growth: Achieve or exceed monthly and quarterly sales targets for retail sales.
• Renewals and Expansion: Maintain high client renewal rates and secure additional space deals.
• Lead Conversion: Ensure high conversion rates of inbound leads.
• Deal Closure Rate: Achieve a high closure rate and reduce sales cycle times.
• Legal Compliance: Ensure 100% compliance with legal and contractual obligations.

Qualifications:

• Education: Bachelor s degree in Business, Marketing, or a related field.
• Experience: 3-5 years in retail or inside sales, with exposure to small-ticket seat sales and day pass sales.
• Experience working with channel partners is required.
• Familiarity with HubSpot or other CRM tools is a plus.
• Proven track record of achieving sales targets and driving team success.
• Strong leadership, communication, and relationship management skills.
• Ability to coordinate with presales teams and manage inbound leads effectively.