BHIVE Group is looking for a motivated Business Development Manager Retail Sales to oversee and drive workspace sales efforts. The ideal candidate will have a experience in inside sales , small-ticket seat sales , and exposure to day pass sales . Experience working with channel partners and familiarity with HubSpot CRM is a plus. A his role requires excellent organizational skills, the ability to manage inbound leads, and coordination with channel partners to achieve sales targets and ensure customer satisfaction.
Key Responsibilities:
Sales and Business Development:
Develop and execute strategies to drive workspace sales , including inside sales, small-ticket offerings, and day passes.
Collaborate with channel partners to generate new business opportunities and enhance sales outcomes.
Design and implement campaigns tailored to retail clients, maximizing workspace occupancy.
Lead Management:
Attend to allocated leads in a timely manner.
Ensure effective lead management by updating the CRM at every stage of the sales cycle.
CRM and Reporting:
Maintain accurate and up-to-date information in the CRM.
Provide daily reports on sales activities and lead status.
Channel Partner Coordination:
Work closely with channel partners to generate leads and drive retail sales.
Build and nurture relationships with partners to enhance collaboration and sales opportunities.
Client Walk-throughs:
Conduct walk-throughs for clients at various centres.
Coordinate with the Customer Success team to ensure smooth and informative client visits.
Legal Compliance:
Ensure all deals and contracts comply with relevant laws and company policies.
Collaborate with legal teams to manage documentation and contract requirements.
Sales Targets and Expansion:
Achieve and exceed assigned sales targets for retail sales.
Drive efforts for renewals and account expansion , ensuring client retention and growth.
Knowledge of Centres:
Maintain in-depth knowledge of all BHIVE centres to effectively pitch and sell to retail clients.
Key Performance Indicators (KPIs):
Revenue Growth: Achieve or exceed monthly and quarterly sales targets for retail sales.
Renewals and Expansion: Maintain high client renewal rates and secure additional space deals.
Lead Conversion: Ensure high conversion rates of inbound leads.
Deal Closure Rate: Achieve a high closure rate and reduce sales cycle times.
Legal Compliance: Ensure 100% compliance with legal and contractual obligations.
Qualifications:
Education: Bachelor s degree in Business, Marketing, or a related field.
Experience: 3-5 years in retail or inside sales , with exposure to small-ticket seat sales and day pass sales.
Experience working with channel partners is required.
Familiarity with HubSpot or other CRM tools is a plus.
Proven track record of achieving sales targets and driving team success.
Strong leadership, communication, and relationship management skills.
Ability to coordinate with presales teams and manage inbound leads effectively.