Regional General Manager - Operational Management (10-12 yrs)

Key Responsibilities :

Strategic Leadership :

- Develop and implement regional strategies aligned with the company's overall business objectives.

- Conduct market research and analysis to identify growth opportunities and competitive threats.

- Foster a culture of innovation and continuous improvement within the region.

Operational Management :

- Oversee the day-to-day operations of multiple branches or departments within the region.

- Ensure compliance with company policies, procedures, and regulatory requirements.

- Monitor key performance indicators (KPIs) and take corrective action as needed.

Financial Performance :

- Drive revenue growth and profitability within the region.

- Prepare and analyze financial reports to assess regional performance.

- Manage budgets and allocate resources effectively.

Team Management- :

- Recruit, develop, and lead a high-performing team of regional managers, branch managers, and other staff.

- Provide mentorship and coaching to team members to enhance their skills and capabilities.

- Foster a positive and collaborative work environment.

Customer Relationship Management :

- Build and maintain strong relationships with key customers and partners.

- Ensure exceptional customer service and satisfaction.

- Resolve customer complaints and issues in a timely and effective manner.

Business Development :

- Identify and pursue new business opportunities within the region.

- Negotiate contracts and partnerships with clients and suppliers.

- Represent the company at industry events and conferences.

Qualifications and Experience :

- Degree in business administration, management, or a related field.

- 10+ years of experience in a senior management role within a relevant industry.

- Proven track record of driving growth, profitability, and operational excellence.

- Strong leadership, communication, and interpersonal skills.

- Ability to think strategically and make sound business decisions.

- Proficiency in financial analysis and reporting.

- Strong understanding of industry trends and regulations.

Additional Skills and Competencies :

- Problem-solving: Ability to identify and resolve complex issues effectively.

- Change management: Experience leading organizational change initiatives.

- Negotiation: Skillful negotiator with the ability to build consensus and drive deals.

- Technology proficiency: Familiarity with relevant business software and systems.

- Cross-functional collaboration: Ability to work effectively with teams across different departments